Leadership OS pp 125-138 | Cite as


  • Nik Kinley
  • Shlomo Ben-Hur


In this chapter, the authors introduce the first component of clarity in their Leadership OS model—direction. Using both their own and previous research, they describe the social and neural underpinnings of direction and the functions it plays in a leaders’ Operating System—how it affects people’s performance. They introduce a case study (Cees ’t Hart at Carlsberg) showing the role and importance of direction in a leaders’ OS. They then describe practical techniques leaders can use to increase the degree to which their OS enables and supports direction. Finally, they introduce a checklist leaders can use to test the extent people experience direction in their OS.


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Copyright information

© The Author(s) 2020

Authors and Affiliations

  • Nik Kinley
    • 1
  • Shlomo Ben-Hur
    • 2
  1. 1.WokingUK
  2. 2.LausanneSwitzerland

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