A User-Centred Approach to Digitalising Care Homes

  • Philippa Hedley-TakharEmail author
  • Angel Jimenez-Aranda
  • Vitaveska Lanfranchi
  • Sue Pownall
  • Lise Sproson
  • Wendy B. Tindale
Part of the Intelligent Systems Reference Library book series (ISRL, volume 167)


The care sector requires support and new ways of designing and delivering services to respond to the needs of an increasing ageing population, characterised by significant numbers of people who encounter difficulties in living independently in their own home due to the collective effect of ageing, frailty and overlapping complications of long term conditions. The use of technology in care homes has a role to play as an enabler for new care models. In this chapter we review a selection of digital technologies for integrated care, present two case studies evaluating innovative digital solutions in care homes, and consider the user-centred design principles to aid successful and sustainable implementation.


Care home Ageing population Digital Co-design Technology evaluation Monitoring Dysphagia Preventive interventions 



The Digital Care Home study was supported by NHS England Wave 1 Test Bed programme and the National Institute of Health Research (NIHR) Devices for Dignity MedTech and In vitro diagnostics Co-operative (D4D). The views expressed are those of the author and not necessarily those of the NHS, the NIHR or the Department of Health. We thank our colleagues from Inhealthcare, Sheffield Teaching Hospital NHS Foundation Trust, University of Sheffield, Healthwatch Sheffield and from the participating Care Homes.

The Care Homes Guide for Dysphagia project was supported by Abbeyfield Research Foundation and InnovateUK. The authors gratefully acknowledge the insight and expertise of the research team Elizabeth Barnett, Julie Skilbeck, Davlyn Jones, Sally Fowler-Davis, Melanie Gee and Paul O’Brien.


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Philippa Hedley-Takhar
    • 1
    • 2
    Email author
  • Angel Jimenez-Aranda
    • 1
    • 2
  • Vitaveska Lanfranchi
    • 2
    • 3
  • Sue Pownall
    • 2
  • Lise Sproson
    • 1
    • 2
  • Wendy B. Tindale
    • 1
    • 2
  1. 1.NIHR Devices for Dignity MedTech Co-OperativeSheffieldUK
  2. 2.Sheffield Teaching Hospitals NHS Foundation TrustSheffieldUK
  3. 3.University of SheffieldSheffieldUK

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