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A User-Centred Approach to Digitalising Care Homes

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Design of Assistive Technology for Ageing Populations

Abstract

The care sector requires support and new ways of designing and delivering services to respond to the needs of an increasing ageing population, characterised by significant numbers of people who encounter difficulties in living independently in their own home due to the collective effect of ageing, frailty and overlapping complications of long term conditions. The use of technology in care homes has a role to play as an enabler for new care models. In this chapter we review a selection of digital technologies for integrated care, present two case studies evaluating innovative digital solutions in care homes, and consider the user-centred design principles to aid successful and sustainable implementation.

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Notes

  1. 1.

    www.laingbuisson.com/wp-content/uploads/2016/06/Care_OlderPeople_27ed_Bro_WEB.pdf.

  2. 2.

    www.england.nhs.uk/publication/the-framework-for-enhanced-health-in-care-homes/.

  3. 3.

    www.sehta.co.uk/cms-data/depot/sehta/Technology-Innovation-in-Care-Homes-The-SEHTA-Review.pdf.

  4. 4.

    www.kingsfund.org.uk/sites/default/files/media/T3(10)_Using%20telehealth%20to%20avoid%20hospital%20-%20Croydon%20Tunstall.pdf.

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Acknowledgements

The Digital Care Home study was supported by NHS England Wave 1 Test Bed programme and the National Institute of Health Research (NIHR) Devices for Dignity MedTech and In vitro diagnostics Co-operative (D4D). The views expressed are those of the author and not necessarily those of the NHS, the NIHR or the Department of Health. We thank our colleagues from Inhealthcare, Sheffield Teaching Hospital NHS Foundation Trust, University of Sheffield, Healthwatch Sheffield and from the participating Care Homes.

The Care Homes Guide for Dysphagia project was supported by Abbeyfield Research Foundation and InnovateUK. The authors gratefully acknowledge the insight and expertise of the research team Elizabeth Barnett, Julie Skilbeck, Davlyn Jones, Sally Fowler-Davis, Melanie Gee and Paul O’Brien.

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Correspondence to Philippa Hedley-Takhar .

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Hedley-Takhar, P., Jimenez-Aranda, A., Lanfranchi, V., Pownall, S., Sproson, L., Tindale, W.B. (2020). A User-Centred Approach to Digitalising Care Homes. In: Woodcock, A., Moody, L., McDonagh, D., Jain, A., Jain, L. (eds) Design of Assistive Technology for Ageing Populations. Intelligent Systems Reference Library, vol 167. Springer, Cham. https://doi.org/10.1007/978-3-030-26292-1_2

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