The Social Impact of Corporate Citizenship Programs on Their Beneficiaries and Society at Large: A Case Study

  • Marjelle VermeulenEmail author
  • Karen Maas
Part of the Nonprofit and Civil Society Studies book series (NCSS)


Within their corporate citizenship program (CCP) “Future Matters,” Nationale-Nederlanden (NN) runs several community investment programs. One of these programs is the Social Innovation Relay (SIR). SIR is a partnership with Junior Achievement Europe and exists of a highly developed international network of corporate volunteer employees and students. SIR aims to increase entrepreneurial competences, practical business experiences, and financial resilience of young people by entrepreneurship education. Available research about employee volunteering (EV) mainly focused on indicating and showing its positive effects in CCPs on the employee and the organization. Unfortunately, knowledge about the effect of EV on the target group and society at large is less developed. In this study, we aim to bridge this research gap by assessing the impact of the program on the SIR participants. We found that the beneficiaries of the SIR program indeed show more entrepreneurial intention, behavior, and social awareness. Our findings show that the main results are achieved during the first phase of the program. Because the skills and characteristics of entrepreneurial behavior of the beneficiaries increase during the program, we can argue that it is likely that NN creates social impact for the beneficiaries with their program.


Social impact Corporate citizenship Quantitative research Experiment 



The authors would like to thank Nationale-Nederlanden for their financial support for this research and JA Europe for their coordination in this research.


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Impact Centre Erasmus (ICE), Erasmus University RotterdamRotterdamThe Netherlands

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