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Practice 1: Minimally Committed Knowledge Baton Passers

  • Ann MajchrzakEmail author
  • Arvind Malhotra
Chapter

Abstract

This first practice describes how the crowds participated. Our findings indicate that individual participants, on the average, offer fewer than two posts! Their posts are short knowledge fragments (such as only a few sentences). They are not engaged in extensive back-and-forth questioning. They offer minimal social support for others’ posts. It is almost as though the posts serve as knowledge batons in a knowledge relay race. The participants will not be the same throughout the race. As in a relay, the knowledge posts act as knowledge batons passed from one leg of the race to another, where the next participant is whomever is interested in getting the baton with no direct communication between the runners themselves. Each participant just takes the baton and keeps the innovation process moving forward.

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Copyright information

© The Author(s) 2020

Authors and Affiliations

  1. 1.University of Southern CaliforniaLos AngelesUSA
  2. 2.University of North CarolinaChapel HillUSA

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