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Digitalization and Disruption in the Financial Sector

  • Nafis Alam
  • Lokesh Gupta
  • Abdolhossein Zameni
Chapter

Abstract

Financial institutions are embracing digitalization to improve the delivery of financial services. To realize the full potential of digitalization, financial institutions are applying artificial intelligence, augmented reality, biometrics and cloud computing amongst others in their financial services offerings. While financial institutions are getting transformed due to digitalization, they are also getting disrupted from the rising force of fintech startups. If not catered for the digital disruption, the startups have the potential to shrink the role and relevance of incumbent financial institutions. This chapter delves into how the financial sector, including Islamic finances, is getting transformed in the wake of digitalization.

References

Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Nafis Alam
    • 1
  • Lokesh Gupta
    • 2
  • Abdolhossein Zameni
    • 1
  1. 1.Henley Business SchoolUniversity of Reading MalaysiaIskandar PuteriMalaysia
  2. 2.RM ApplicationsKuala LumpurMalaysia

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