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Preparing the Future Scenario of Automated Vehicles: Recommendations Drawn from the Analysis of the Work Activity of Road Transport Workers

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Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors (HEPS 2019)

Abstract

The European surveys have depicted the work activity in road transport as one of the less favorable in terms of working conditions, particularly with regard to working hours. The changes affecting the transport industry create a scenario of work intensification, characterized by different risk factors. Which working conditions contribute to this work intensification? And which impacts on health are perceived by professional drivers? A quantitative overview was adopted with the use of logistic regression models. The INSAT (Health and Work Survey) was used in two studies in Portugal: in a sample of 161 bus drivers; and in a sample of 336 drivers from both passenger and freight transport. The results showed that drivers experienced significant work-related health problems: headache, back pain, musculoskeletal disorders, anxiety, fatigue and generalized discouragement. The results also points out that risks such as extending the number of working hours per day, dealing with tension situations with the public or feeling exploited at work are key factors that increase the perception of back pain, discouragement and anxiety. The analysis of the working conditions in the road transport acquires thus a renewed relevance today, since at this moment the mobility sector, especially the public transport service, is crossing a new – digital – frontier with the increasing automation (driverless vehicles). Will this “mobility of the future” (apparently) without worker be capable of soften the effects of work-related risks on drivers’ health? Or will it give rise to new forms of work intensification and consequently to new costs for workers’ health?

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Notes

  1. 1.

    Portuguese acronym of “Health and Work Survey”.

  2. 2.

    Despite the fact that we only mention here the quantitative data collected through INSAT, it is worth referring that this study included a broader approach, through drivers’ ergonomic work analysis: observations held inside of the buses (where the researcher compiled a register of the constitutive elements of the drivers’ work, such as the physical and cognitive aspects of the activity and the conflicting tasks as well), collection of verbalizations and semi-structured interviews) [23, 24].

  3. 3.

    In the context of interviews with the bus drivers, we could understand that these stress problems were very often translated into a perception of tiredness or exhaustion, which was associated with the competition between different transport companies on shared routes.

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Silva, D., Cunha, L., Barros, C., Baylina, P. (2019). Preparing the Future Scenario of Automated Vehicles: Recommendations Drawn from the Analysis of the Work Activity of Road Transport Workers. In: Cotrim, T., Serranheira, F., Sousa, P., Hignett, S., Albolino, S., Tartaglia, R. (eds) Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors. HEPS 2019. Advances in Intelligent Systems and Computing, vol 1012. Springer, Cham. https://doi.org/10.1007/978-3-030-24067-7_35

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