Learning and Development Is the Key. How Well Are Companies Doing to Facilitate Employees’ Learning?

  • Leonardo Caporarello
  • Beatrice ManzoniEmail author
  • Beatrice Panariello
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1007)


Employees value learning and development as key factors for attraction, retention and engagement. Yet organizations are not always doing enough in order to support and facilitate employees’ learning through the so-called organizational learning mechanisms. In this paper, we explore how employees perceive and evaluate their company’s efforts in creating and implementing these mechanisms. We surveyed 247 employees and we discovered that while employees’ satisfaction and enjoyment towards learning opportunities are high, learning and development initiatives are often not enough aligned to the individual needs as much as they are to the company’s ones. Moreover, respondents suggest that learning sometimes remains exclusively on paper, either because the execution of learning activities takes too long or because, once they get back to work, employees do not get enough feedback afterwards. These findings offer to organizations a set of recommendations to provide more effective learning experiences.


Organizational learning mechanisms Learning and development Employees Organizations HR 


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Leonardo Caporarello
    • 1
  • Beatrice Manzoni
    • 1
    Email author
  • Beatrice Panariello
    • 1
  1. 1.SDA Bocconi School of ManagementBocconi UniversityMilanItaly

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