Learning and Development Is the Key. How Well Are Companies Doing to Facilitate Employees’ Learning?
Employees value learning and development as key factors for attraction, retention and engagement. Yet organizations are not always doing enough in order to support and facilitate employees’ learning through the so-called organizational learning mechanisms. In this paper, we explore how employees perceive and evaluate their company’s efforts in creating and implementing these mechanisms. We surveyed 247 employees and we discovered that while employees’ satisfaction and enjoyment towards learning opportunities are high, learning and development initiatives are often not enough aligned to the individual needs as much as they are to the company’s ones. Moreover, respondents suggest that learning sometimes remains exclusively on paper, either because the execution of learning activities takes too long or because, once they get back to work, employees do not get enough feedback afterwards. These findings offer to organizations a set of recommendations to provide more effective learning experiences.
KeywordsOrganizational learning mechanisms Learning and development Employees Organizations HR
- 1.Anschutz, E.E.: TQM America: How America’s Most Successful Companies Profit from Total Quality Management. McGuinn & McGuire, Bradenton (1995)Google Scholar
- 9.Ferrazzi, K.: Use your Staff Meeting for Peer to Peer Coaching. Harvard Business Review, February 2015Google Scholar
- 10.Fink, L.D.: Creating Significant Learning Experiences. Jossey-Bass, San Francisco (2013)Google Scholar
- 11.Fredberg, T., Norrgren, F., Shani, A.B.(.R.).: Developing and sustaining change capability via learning mechanisms: a longitudinal perspective on transformation. In: Woodman, R., Pasmore, W., Shani, A.B.(.R.). (eds.) Research in Organizational Change and Development, vol. 19, pp. 117–161. Emerald Publications, Bingley (2011)CrossRefGoogle Scholar
- 12.Gephart, M., Marsick, V.: Learning organizations come alive. Train. Dev. 50(12), 34–46 (1996)Google Scholar
- 13.Huysman, M.: Balancing biases: a critical review of the literature on organizational learning. In: Easterby-Smith, M., Burgoyne, J., Araujo, L. (eds.) Organizational Learning and the Learning Organization: Developments in Theory and Practice. Sage, London (1999)Google Scholar
- 19.Spar, B., Dye, C., Lefkowitz, R., Pate, D.: Workplace Learning Report, LinkedIn Learning (2018)Google Scholar