Interaction Models for iTV Services for Elderly People

  • Daniel CarvalhoEmail author
  • Telmo Silva
  • Jorge Abreu
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1004)


The increase of longevity is one of the most important advances in modern societies. However, as people get older there are multiple changes that occur at physiological, social and psychological levels. On the one hand, aging can generate more opportunities to have free time to consume products or services that are informative or playful. On the other hand, it is also more likely that social and digital exclusion situations would appear. In this framework, the use of television as a device to support dedicated services has been a viable solution to overcome the referred problems because it is a close technology to the elderly population. However, in the process of developing a product or service (in this case, for television), it is necessary to consider the users’ needs and expectations, being this a continuous challenge in the connection between different modes of interaction with different services. The present study will begin to explain what an interaction model is, adapting this definition later to interactive television services. Subsequently, literature on existing iTV projects and the interactions they offer (last five years) will be reviewed, providing a clear knowledge about the modalities that were used. Following the analysis, the current situation of iTV services for the elderly and their interaction paradigms will be addressed, in order to identify the most common practices on the design of interaction models for future projects in the field.


iTV services Elderly Interaction models Inclusive design 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Communication and Arts DepartmentUniversity of AveiroAveiroPortugal
  2. 2.CIC.DIGITAL/DigimediaUniversity of AveiroAveiroPortugal

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