Designing Enterprise Information Systems pp 79-105 | Cite as
Social Theories
Abstract
In this chapter, we are considering social theories. They are relevant to the human aspects concerning enterprise systems and EIS. As mentioned already, this is important for “grounding” our modeling views: in line with what was discussed in the previous chapters, we argue that human behavior, human decisions, human communication, human failures, and so on are all about the functioning of any enterprise system or EIS. For this reason, we need to be explicit in considering the human aspects when modeling/designing such systems. Further, just referring to a theory would be insufficiently useful because aligning concepts and views to a particular theory is not trivial—we claim that this could only be achieved if concepts (and views) are bridged to theories, driven by particular concerns since only such an approach can justify the selection of particular theories. For this reason, we firstly present several important concerns (inspired by [1]), in line with discussions carried out in the previous two chapters:
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