UX Challenges in GDSS: An Experience Report

Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 351)


In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. The main feedback of this experience is that the teaching step for using Collaborative tools in mandatory. The experience was conducted in the context of decision-making in the agriculture domain.


GDSS User experience 



Authors of this publication acknowledge the contribution of the Project 691249, RUC-APS: Enhancing and implementing Knowledge based ICT solutions within high Risk and Uncertain Conditions for Agriculture Production Systems (, funded by the European Union under their funding scheme H2020-MSCA-RISE-2015.

This work is partially supported by the project ANR-17-CE04-0012 VGI4bio.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.IRIT, Toulouse UniversitéToulouse Cedex 9France
  2. 2.IRSTEA, UR TSCFAubiereFrance
  3. 3.LIFIA, Facultad de InformáticaLa PlataArgentina

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