Advertisement

Integrity and Quality in Different Governance Phases

  • Leo HubertsEmail author
Chapter

Abstract

Essentially, this book discusses ‘the relevance, limitations and/or applicability of specific values to the ‘quality of governance’. This chapter focuses on ‘integrity’ as the basic value, reflecting on its relationship with quality. This is not a simple endeavor. Integrity and quality of governance relate to a multitude of topics and disciplines. Basic questions concern the precise meaning and relevance of ‘governance,’ of ‘integrity of governance’ and of ‘quality of governance’ (including many of the values addressed in this book, including legitimacy, accountability, transparency, lawfulness, and effectiveness).

Our basic line of reasoning seems to be that integrity is an important (public) value amidst (many) others, while quality refers to all relevant values. This chapter focuses on some questions—perhaps even blind spots—in our interpretation of integrity within such a quality framework. A number of topics or questions will be addressed in the next paragraphs: (1) What is ‘governance’? (2) What is ‘integrity (of governance)’? (3) What is ‘quality of governance’ as used in research into public values, good government, and good governance? (4) What is the meaning/content of integrity in the context of quality of governance or good governance, taking into account the different phases of governance? The process of answering these questions will prompt suggestions for our research agenda.

Keywords

Integrity Incorruptibility Impartiality Integrity violations Good governance 

References

  1. Agle, B. R., & Caldwell, C. B. (1999). Understanding research on values in business: A level of analysis framework. Business & Society, 38(3), 326–387.  https://doi.org/10.1177/000765039903800305CrossRefGoogle Scholar
  2. Alford, J., & O’Flynn, J. (2009). Making sense of public value: Concepts, critiques and emergent meanings. International Journal of Public Administration, 32(3–4), 171–191.  https://doi.org/10.1080/01900690902732731CrossRefGoogle Scholar
  3. Beck Jørgensen, T., & Bozeman, B. (2007). Public values: An inventory. Administration & Society, 39(3), 354–381.  https://doi.org/10.1177/0095399707300703CrossRefGoogle Scholar
  4. Beck Jørgensen, T., & Sørensen, D.-L. (2012). Codes of good governance: National or global public values? Public Integrity, 15(1), 71–96. http://doi.org/10.2753/PIN1099-9922150104.CrossRefGoogle Scholar
  5. Becker, T. E. (1998). Integrity in organizations: Beyond honesty and conscientiousness. Academy of Management Review, 23(1), 154–161.  https://doi.org/10.5465/amr.1998.192969CrossRefGoogle Scholar
  6. Benington, J., & Moore, M. H. (2011). Public value: Theory and practice. Basingstoke: Palgrave Macmillan.CrossRefGoogle Scholar
  7. Bouckaert, G., & Van de Walle, S. (2003). Comparing measures of citizen trust and user satisfaction as indicators of ‘good governance’: Difficulties in linking trust and satisfaction indicators. International Review of Administrative Sciences, 69(3), 329–343.  https://doi.org/10.1177/F0020852303693003CrossRefGoogle Scholar
  8. Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: Indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313–328.  https://doi.org/10.1177/0020852303693002CrossRefGoogle Scholar
  9. Bovens, M. A. P. (1998). The quest for responsibility: Accountability and citizenship in complex organisations. Cambridge: Cambridge University Press.Google Scholar
  10. Bovens, M. A. P., ‘t Hart, P., & van Twist, M. J. W. (2007/2012). Openbaar Bestuur – Beleid, organisatie en politiek [Public governance. Policy, organization and politics] (7th and 8th ed.). Alphen aan den Rijn, Netherlands: Kluwer.Google Scholar
  11. Brenkert, G. G. (2004). Corporate integrity and accountability. London: Sage publications.Google Scholar
  12. Bruijn, H. D., & Dicke, W. (2006). Strategies for safeguarding public values in liberalized utility sectors. Public Administration, 84(3), 717–735.  https://doi.org/10.1111/j.1467-9299.2006.00609.xCrossRefGoogle Scholar
  13. de Graaf, G., & Paanakker, H. (2015). Good governance: Performance values and procedural values in conflict. The American Review of Public Administration, 45(6), 635–652.  https://doi.org/10.1177/0275074014529361CrossRefGoogle Scholar
  14. de Graaf, G., & Van Der Wal, Z. (2010). Managing conflicting public values: Governing with integrity and effectiveness. The American Review of Public Administration, 40(6), 623–630. https://doi.org/10.1177/0275074010375298CrossRefGoogle Scholar
  15. de Graaf, G., & van der Wal, Z. (2017). Without blinders: Public values acholarship in political science, economics, and law—Content and contribution to Public Administration. Public Integrity, 19(3), 196–218.  https://doi.org/10.1080/10999922.2016.1269277CrossRefGoogle Scholar
  16. de Jong, G. J. (2012). Dealing with dysfunction. A conceptual, theoretical, and empirical exploration of problem solving in public sector bureaucracies. Vriej Universitat, Amsterdam: Gilderprint.Google Scholar
  17. De Vries, M. S., & Kim, P. S. (2011). Value and virtue in public administration: A comparative perspective. Basingstoke: Palgrave Macmillan.CrossRefGoogle Scholar
  18. Dobel, J. P. (1999). Public integrity. Baltimore, MD and London: The John Hopkins University Press.Google Scholar
  19. Dubnick, M. J., & Yang, K. (2011). The pursuit of accountability. In D. C. Menzel & H. L. White (Eds.), The state of public administration: Issues, challenges, and opportunities (pp. 171–186). Armonk, NY and London: M.E. Sharpe.Google Scholar
  20. Easton, D. (1953). The political system: An inquiry into the state of political science. New York, NY: Alfred A. Knopf.Google Scholar
  21. Easton, D. (1979). A systems analysis of political life. Chicago IL and London: University of Chicago Press (orig. New York: Wiley, 1965).Google Scholar
  22. Grindle, M. S. (2004). Good enough governance: Poverty reduction and reform in developing countries. Governance: An International Journal of Policy, Administration, and Institutions, 17(4), 525–548.  https://doi.org/10.1111/j.0952-1895.2004.00256.xCrossRefGoogle Scholar
  23. Hood, C. (2010). Accountability and transparency: Siamese twins, matching parts, awkward couple? West European Politics, 33(5), 989–1009.  https://doi.org/10.1080/01402382.2010.486122CrossRefGoogle Scholar
  24. Huberts, L. (2007). Pathology of the state: Diagnosing in terms of corruption or integrity. In D. Argyriades, O. P. Dwivedi, & J. G. Jabbra (Eds.), Public administration in transition. A fifty year trajectory worldwide. Essays in honor of Gerald E. Caiden (pp. 202–217). London and Portland, OR: Vallentine Mitchell.Google Scholar
  25. Huberts, L. (2014). The integrity of governance: What is it, what we know, what is done and where to go (IIAS Series: Governance and public management). Basingstoke, England: Macmillan.Google Scholar
  26. Huberts, L., Lasthuizen, K., & Peeters, C. (2006). Measuring corruption: Exploring the iceberg. In C. Sampford, A. Shacklock, C. Connors, & F. Galtung (Eds.), Measuring corruption (pp. 265–293). Burlington, VT: Ashgate.Google Scholar
  27. Huberts, L., & Van der Wal, Z. (2014). What is valued in politics and administration. In L. Huberts (Ed.), The Integrity of Governance: What it is, what we know, whta is done, and where to go (pp. 79-109). Basingstoke: Palgrave Macmillan.Google Scholar
  28. Kaptein, M., & Wempe, J. F. D. B. (2002). The balanced company: A theory of corporate integrity. Oxford: Oxford University Press.CrossRefGoogle Scholar
  29. Karssing, E. D. (2001/2007). Morele competentie in organisaties [Moral competence in organizations]. Assen, Netherlands: Van Gorcum.Google Scholar
  30. Kernaghan, K. (2003). Integrating values into public service: The values statement as centerpiece. Public Administration Review, 63(6), 711–719.  https://doi.org/10.1111/1540-6210.00334CrossRefGoogle Scholar
  31. La Porta, R., Lopez-de-Silanes, F., Shleifer, A., & Vishny, R. (1999). The quality of government. Journal of Law, Economics and Organizations, 15(1), 222–279.  https://doi.org/10.1093/jleo/15.1.222CrossRefGoogle Scholar
  32. Lasthuizen, K., Huberts, L., & Heres, L. (2011). How to measure integrity violations. Public Management Review, 13(3), 383–408.  https://doi.org/10.1080/14719037.2011.553267CrossRefGoogle Scholar
  33. Löffler, E. (2002). Defining and measuring quality in public administration. In J. Caddy & M. Vintar (Eds.), Building better quality administration for the public: Case studies from Central and Eastern Europe (pp. 15–34). Bratislava, Slovakia: Network of Institutes and Schools of Public Administration in Central and Eastern Europe.Google Scholar
  34. Longo, F. (2008). Quality of governance: Impartiality Is not enough. Governance: An International Journal of Policy, Administration, and Institutions, 21(2), 191–196.  https://doi.org/10.1111/j.1468-0491.2008.00392.xCrossRefGoogle Scholar
  35. Montefiore, A. (1999). Integrity: A philosopher’s introduction. In A. Montefiore & D. Vines (Eds.), Integrity in the public and private domains (pp. 3–18). London: Routledge.Google Scholar
  36. Moore, M. H. (1995). Creating public value: Strategic management in government. Cambridge, MA: Harvard University Press.Google Scholar
  37. Nussbaum, M. (2011). Creating capabilities: The human development approach. Cambridge, MA: Belknap Press of Harvard University Press.Google Scholar
  38. Nussbaum, M., & Sen, A. (1993). The quality of life. Oxford: Oxford University Press.CrossRefGoogle Scholar
  39. Overeem, P., & Verhoef, J. (2014). Moral dilemmas, theoretical confusion: Value pluralism and its supposed implications for public administration. Administration & Society, 46(8), 986–1009. http://doi.org/10.1177/0095399713519096.CrossRefGoogle Scholar
  40. Pepper, S. C. (1959). The Sources of value. Berkeley and Los Angeles, CA: University of California Press.Google Scholar
  41. Piotrowski, S. J. (2007). Governmental transparency in the path of administrative reform. New York, NY: State University of New York Press.Google Scholar
  42. Pope, J. (2000). The Transparency International source book. Berlin: Transparency International.Google Scholar
  43. Rohr, J. A. (1989). Ethics for bureaucrats: An essay on law and virtue. New York, NY: Marcel Dekker.Google Scholar
  44. Rokeach, M. (1973). The nature of human values. New York, NY: Free Press.Google Scholar
  45. Rosenbloom, D. H. (2011). Public administration’s legal dimensions: Three models. In D. C. Menzel & H. L. White (Eds.), The state of public administration: Issues, challenges and opportunities (4th ed., pp. 368–387). Armonk, NY: M.E. Sharpe.Google Scholar
  46. Rothstein, B. (2011). The quality of government: Corruption, social trust, and inequality in international perspective. Chicago, IL: University of Chicago Press.CrossRefGoogle Scholar
  47. Rothstein, B., & Teorell, J. (2008). What is quality of government? A theory of impartial government institutions. Governance: An International Journal of Policy, Administration, and Institutions, 21(2), 165–190.  https://doi.org/10.1111/j.1468-0491.2008.00391.xCrossRefGoogle Scholar
  48. Schmidt, W. H., & Posner, B. Z. (1986). Values and expectations of federal service executives. Public Administration Review, 447–454. http://doi.org/10.2307/975784.CrossRefGoogle Scholar
  49. Thacher, D., & Rein, M. (2004). Managing value conflict in public policy. Governance: An International Journal of Policy, Administration, and Institutions, 17(4), 457–486.  https://doi.org/10.1111/j.0952-1895.2004.00254.xCrossRefGoogle Scholar
  50. Thomas, R. M. (2001). Public trust, integrity, and privatization. Public Integrity, 3(3), 242–261.  https://doi.org/10.1080/15580989.2001.11770874CrossRefGoogle Scholar
  51. Thompson, D. F. (1995). Ethics in Congress: From individual to institutional corruption. Washington, DC: Brookings Institution Press.Google Scholar
  52. van Tongeren, P., & Becker, M. (2009). Integriteit als deugd [Integrity as virtue]. In E. Karssing & M. Zweegers (Eds.), Jaarboek Integriteit 2010 (pp. 58–65). De Haag, Netherlands: BIOS.Google Scholar
  53. Uhr, J. (1999). Institutions of integrity: Balancing values and verification in democratic government. Public Integrity, 1(1), 94–106.Google Scholar
  54. Van de Walle, S. (2008). Perceptions of corruption as distrust? Cause and effect in attitudes toward government. In L. Huberts, J. Maesschalck, & C. L. Jurkiewicz (Eds.), Ethics and integrity of governance: Perspectives across frontiers (pp. 215–236). Cheltenham: Edward Elgar.Google Scholar
  55. Van der Wal, Z. (2008). Value solidity: Differences, similarities and conflicts between the organizational values of government and business. Vrije Universiteit, Enschede, Netherlands: Ipskamp Drukkers B.V.Google Scholar
  56. Van der Wal, Z., Huberts, L., Van Den Heuvel, H., & Kolthoff, E. (2006). Central values of government and business: Differences, similarities and conflicts. Public Administration Quarterly, 30(3), 314–364.Google Scholar
  57. Van Der Wal, Z., Pevkur, A., & Vrangbaek, K. (2008). Public sector value congruence among old and new EU member-states?: Empirical evidence from the Netherlands, Denmark, and Estonia. Public Integrity, 10(4), 317–334.  https://doi.org/10.2753/PIN1099-9922100402CrossRefGoogle Scholar
  58. Van Wart, M. (1998). Changing public sector values. New York: Garland.Google Scholar
  59. Vardi, Y., & Weitz, E. (2004). Misbehavior in organizations: Theory, research, and management. Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar

Copyright information

© The Author(s) 2020

Authors and Affiliations

  1. 1.Vrije Universiteit AmsterdamAmsterdamThe Netherlands

Personalised recommendations