Advertisement

The Challenge of Designing New Work Systems Towards Effective e-Health Interventions

  • Isabel Duarte de AlmeidaEmail author
  • Maria João Lima Delgado
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 957)

Abstract

The design of novel mobile applications for healthcare improves the access, convenience, education, care-quality/effectiveness. To increase the cost-value of integrated healthcare system, new health-related work design should be developed. As the patients are more informed and take an active control decision about their healthcare options, they force the healthcare systems to redesign and change inevitably. The patient empowerment lies to the access of different clinical outcomes information: diseases reliable information, available treatments and management of therapeutically outcomes. This needs to be aligned with caregivers, providers and financiers. Our overall objective is to understand how Portuguese population will respond to eHealth technology design and development for information exchange within healthcare systems and how the healthcare systems cope with new work systems design. Four core interactive work design features were identified that may mediate the effects of intervention in the healthcare outcomes: Social context and support, Contacts with intervention, Tailoring, and Self-management.

Keywords

Human factors in eHealth Work systems design Healthcare platform design 

References

  1. 1.
    Vest, J., Gamm, L.: Health information exchange: persistent challenges and new strategies. J. Am. Med. Inform. Assoc. 17(3), 288–294 (2010)CrossRefGoogle Scholar
  2. 2.
    Sirockman, M.: Customer-Level Communications in a Digital Age. Artcraft Health (2015)Google Scholar
  3. 3.
    Whitehead, L., Seaton, P.: The effectiveness of self-management mobile phone and tablet apps in long-term condition management: a systematic review. J. Med. Internet Res. 18(5), e97 (2016)CrossRefGoogle Scholar
  4. 4.
    Black, A., Car, J., Pagliari, C., Anandan, C., Cresswell, K., Bokun, T., McKinstry, B., Procter, R., Majeed, A., Sheikh, A.: The impact of eHealth on the quality and safety of healthcare: a systematic overview. Plos Med. 8(1), e1000387 (2011)Google Scholar
  5. 5.
    Borgonovi, E., Compagni, A.: Sustaining universal health coverage: the interaction of social, political, and economic sustainability. Value Health 16, 534–538 (2013)CrossRefGoogle Scholar
  6. 6.
    Kim, J., Farmer, P., Porter, M.: Redefining health-care delivery. Health Policy. Lancet 382, 1060–1069 (2013)CrossRefGoogle Scholar
  7. 7.
    Shaw, S., Rosen, R., Rumbold, B.: What is integrated care? An overview of integrated care in the NHS. Evidence for better health care Nuffieldtrust (2011)Google Scholar
  8. 8.
    Ovretveit, J., Hansson, J., Brommels, M.: An integrated health and social care organisation in Sweden: creation and structure of a unique local public health and social care system. Health Policy 97, 113–121 (2010)CrossRefGoogle Scholar
  9. 9.
    Kodner, D., Spreeuwenberg, C.: Integrated care: meaning, logic, applications, and implications – a discussion paper. Int. J. Integr. Care 2 (2002)Google Scholar
  10. 10.
    Healthcare, C.D.W.: Smart Moved for Managing Healthcare Mobility: Rapid mHealth Growth Creates Opportunities and Challenges: CDW Healthcare (2014)Google Scholar
  11. 11.
    Bradway, M., Arsand, E., Grottland, A.: Mobile health: empowering patients and driving change. Trends Endocrinol. Metab. 26(3), 114–117 (2015)Google Scholar
  12. 12.
    Stroetmann, K., Jones, T., Dobrev, A., Stroetmann, V.: eHealth is Worth it, The economic benefits of implemented eHealth solutions at ten European sites. eHealth Impact: Luxembourg: Office for Official Publications of the European Communities (2008)Google Scholar
  13. 13.
    Stanimirovic, D., Vintar, M.: Development of eHealth at a national level – comparative aspects and mapping of general success factors. Inform. Health Soc. Care 39(2), 140–160 (2014)CrossRefGoogle Scholar
  14. 14.
    Roulston, K.: Data analysis and “theorizing as ideology”. Qual. Res. 1(3), 279–302 (2001)CrossRefGoogle Scholar

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Isabel Duarte de Almeida
    • 1
    Email author
  • Maria João Lima Delgado
    • 2
  1. 1.Center for Research in Architecture, Urbanism and Design (CIAUD)Lisbon University, Faculty of ArchitectureLisbonPortugal
  2. 2.Lisbon Lusíada University (COMEGI)LisbonPortugal

Personalised recommendations