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The Consolation Speech: The Leader as Comforter

  • Bård Norheim
  • Joar HagaEmail author
Chapter

Abstract

In the consolation speech the leader addresses immediate suffering experienced in an organization in times of hardship, when workers pass away or when a large-scale tragedy strikes. This could be in the form of a funeral address or a speech at a memorial gathering. The leader will learn to name the reality of suffering in a credible way, show compassion in an appropriate manner and measure, position himself with the mourners, take his mandate from those in grief, consider how the consolation speech could be a way to retell the legacy of the organization, and how to appeal to the feelings of the audience.

Keywords

Leadership rhetoric Compassion Reality of suffering Organizational rhetoric Memorial address Emotional appeal 

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Copyright information

© The Author(s) 2020

Authors and Affiliations

  1. 1.Department of Theology, Religion and PhilosophyNLA University CollegeBergenNorway

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