Survey on Messaging in the Internet

  • Tomas SochorEmail author
  • Nadezda Chalupova
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 986)


The prevailing messaging service in the internet has always been the electronic mail. Despite multiple potential competitors have emerged since it started in early 1970’s, e-mail still has the highest share among users. The properties of e-mail and their major competitors are briefly reviewed in order to understand current challenges for e-mail. There are unconfirmed expectations for e-mail to weaken its position primarily among young generations. Therefore, prospects for a future for messaging services (not exclusively e-mail) are presented by results of a small-scale poll among more than 200 messaging users in universities.


Electronic mail Messaging service Messaging reliability Spam elimination IRC ICQ Skype SMTP Facebook Messenger Google Hangouts Viber WhatsApp 



The paper was supported by the project Advanced issues in network infrastructure security of the Student Grant Competition of the University of Ostrava.


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Mendel University in BrnoBrnoCzech Republic

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