A Conceptual Paper of the Smart City and Smart Community

  • Normalini M. D. Kassim
  • Jasmine Ai Leen Yeap
  • Saravanan Nathan
  • Nor Hazlina Hashim
  • T. Ramayah
Conference paper
Part of the Eurasian Studies in Business and Economics book series (EBES, volume 11/1)


This chapter aims to provide some insights on the different definitions of smart city and smart community concepts which is done through a comprehensive literature review and gap recognition that exists between these terms. Besides this, the forthcoming issues and threats as a result of infrastructure dependence during smart city development are addressed, through integration of smart community elements to provide a comprehensive and balanced view to improve the quality of life. The implementation of smart city or community is presented through examples from China, Japan and Malaysia. Conclusion is drawn at the end of the paper that there is no absolute answer that which concept is preferred than the other while it is built upon the desired outcomes of the governments and developers within their own context that suit well for the country’s needs, social-culture, economic, technology advancement and values.


Smart community Smart city Smart citizen Smart government 



The authors acknowledge all reviewers for their comments on this manuscript and are grateful to the committee members of the 24th Eurasia Business and Economic Society (EBES) Conference - Bangkok for organizing a beneficial conference that provided a good platform for research. This article is supported by the USM- MCMC Grant (No: 304/PMGT/650865/M147).


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Normalini M. D. Kassim
    • 1
  • Jasmine Ai Leen Yeap
    • 1
  • Saravanan Nathan
    • 2
  • Nor Hazlina Hashim
    • 3
  • T. Ramayah
    • 1
  1. 1.School of ManagementUniversiti Sains MalaysiaPenangMalaysia
  2. 2.Telekom Malaysia BerhadPenangMalaysia
  3. 3.School of CommunicationUniversiti Sains MalaysiaPenangMalaysia

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