Enabling Value-Based Health Care with Business Analytics and Intelligence

  • Nilmini Wickramasinghe
Part of the Healthcare Delivery in the Information Age book series (Healthcare Delivery Inform. Age)


Healthcare is one of the most data-rich and data-generating industries. Yet, these data tend to be discontinuous, incomplete, lacking standardization, as well as erroneous and unusable. Pressure is increasing for healthcare organizations to provide value-based care to all consumers and stakeholders alike. In order to address these challenges, business analytics and intelligence (BA/BI) are critical strategic tools which need to be used methodically and systematically to analyse the wealth of seemingly disparate healthcare data sets to provide opportunities for enhancement of healthcare’s overall performance through data-driven decision-making. The following addresses this need by presenting a systematic framework for the application of business analytics and intelligence and reports on a pilot study to test this framework at one of the largest not-for-profit tertiary hospitals in Melbourne, Australia.


Value-based care Business analytics Business intelligence Healthcare data Care co-ordination 


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Nilmini Wickramasinghe
    • 1
    • 2
  1. 1.Epworth HealthCareRichmondAustralia
  2. 2.Swinburne University of TechnologyHawthornAustralia

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