Dark Side of Digital Transformation in Tourism

  • Meghdad Abbasian Fereidouni
  • Arkadiusz KawaEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11432)


Research on technology in tourism has mostly investigated the benefits and the applications of digitalization, while the risk of structural dependency and data control has mostly neglected in smart tourism research. This study aims to investigate the digital transformation changes in tourism. This research underscores the potential dark side of five digital transformation drivers in tourism through in depth analysis of four activity system elements. The findings highlight the long-term economic, political, and social consequences of digital transformation that may lead to digital colonialism in tourist destination. The research underlines three main digital transformation gaps (productivity, technology, regulation) that may lock the tourist destinations into digital colonialism and dependency.


E-commerce Colonialism Digitalization Tourism Platform economy 



This paper has been written with financial support of the National Center of Science [Narodowe Centrum Nauki] – grant number DEC-2015/19/B/HS4/02287.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Center of Post Graduate StudiesLimkokwing University of Creative TechnologyCyberjayaMalaysia
  2. 2.Poznan University of Economics and BusinessPoznańPoland

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