Priorities in Patient Safety: The Role of Clinical Risk Management

  • Teresa CapassoEmail author
  • G. Fornero
  • U. Fiandra
  • I. M. Raciti
  • A. Paudice
  • E. Sorano



It is necessary to reorganize a Clinical Risk Management system according to priorities based on international scientific literature and national legislation.


Building a Clinical Risk Management system for patient safety, according to priorities based on:
  • claims for damages

  • sentinel events

  • adverse events

  • complaints


A qualitative and quantitative analysis of claims for damages, sentinel events, adverse events and complaints was made. The results have been compared with the Italian normative references and those of international scientific literature.

An economic analysis was conducted to evaluate the impact of clinical errors in the budget.

Results and Conclusions

Main areas for prior actions and implementation of corrective measures for patient safety were identified.


Patient safety Clinical Risk Management Claims for damages Adverse events Complaints 


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Teresa Capasso
    • 1
    Email author
  • G. Fornero
    • 1
  • U. Fiandra
    • 1
  • I. M. Raciti
    • 1
  • A. Paudice
    • 1
  • E. Sorano
    • 2
  1. 1.Clinical Risk Management UnitUniversity Hospital Città della Salute e della Scienza of TurinTurinItaly
  2. 2.Department of ManagementUniversity of TurinTurinItaly

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