A Design Framework for Building a Virtual Community of Practice

  • Olga FragouEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 916)


Sustaining competitiveness in global market is dependent on organizations’ capacity to innovate; revelation of tacit knowledge and its incorporation in organisations’ structures and processes, comprise an important factor in exploring and implementing innovation. Virtual communities of practice (CoPs) and virtual learning communities are becoming widespread within Higher Education Institutions (HEIs) thanks to technological developments which enable increased communication, interactivity among participants and incorporation of collaborative pedagogical models, specifically through information communications technologies (ICTs). This paper presents a design framework for building a Virtual Community of Practice (VCoP) incorporating company stakeholders, academics, researchers and school practitioners as prospect members of the community, who interact on the basis of knowledge sharing on IT technologies and engineering: the design characteristics, important concepts, structures and preliminary data are presented. Design research sets the methodological framework used, while, in the context of applying ethnographic practices, qualitative data have been collected to support the proposed design mechanism.


Knowledge management Instructional design Communities of practice Design framework 



Dr Olga Fragou is currently an Academic Tutor in Hellenic Open University. The research schema and protocols presented in this paper have been designed and conducted by the author during her research work (2016–2017) at Computer Technology Institute and Press- Diophantus (, for Horizon 2020 Project “UMI-Sci-Εd: Exploring Ubiquitous, Mobile and Internet of Things Technology in Science Education”, GA 750183. The information and views set out in this publication are those of the author and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of the information contained therein.


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Hellenic Open UniversityPatrasGreece

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