Critical Factors of Strategic Information Systems Planning Phases in SMEs

  • Maria KamariotouEmail author
  • Fotis Kitsios
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 341)


Strategic Information Systems Planning (SISP) supports business goals and business strategy, through the use of Information Systems (IS). Findings from previous surveys indicate that many managers make too much effort to SISP process while others too little. The implemented plans are not effective, successful and they do not meet the objectives. Researchers have noticed that family businesses focus on business’s long-term sustainability, but they do not develop strategic planning. More attention is needed to be payed to and how they use IS and strategic planning in order to deal with the crisis. The purpose of this paper is to indicate the phases which contribute to a greater extent of success in order to provide conclusions regarding the implementation of this process in SMEs. Data were collected using questionnaires to IS executives in Greek SMEs. Factor Analysis is performed on the detailed items of the SISP process and success constructs.


Strategic Information Systems Planning Success SMEs IT strategy Critical factors 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of Applied InformaticsUniversity of MacedoniaThessalonikiGreece

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