Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce

  • Ewa SojaEmail author
  • Piotr Soja
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 341)


The main goal of this exploratory study is to investigate the role of employees’ age in the perception of factors having an influence on enterprise systems (ES) adoption process. In doing so, the current study draws from opinions of 75 ES practitioners collected during an exploratory research conducted in Poland. The gathered data was analyzed following the grounded theory approach and incorporating open and axial coding. In consequence, a two-level taxonomy of elements including determinants and determinant categories was worked out. Then, the distribution of respondent opinions among different age groups, i.e. younger, middle-aged, and older, was analyzed. The main findings imply that project schedule and employees’ attitudes and involvement are the fundamental determinants emphasized regardless of respondent age. At the same time, older respondents perceived implementation process-related determinants to a greater extent, while the youngest particularly highlighted determinants associated with technology.


Enterprise systems Adoption Determinants Age-diverse workforce Ageing Poland 



This research has been financed by the funds granted to the Faculty of Management, Cracow University of Economics, Poland, within the subsidy for maintaining research potential.


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of DemographyCracow University of EconomicsKrakówPoland
  2. 2.Department of Computer ScienceCracow University of EconomicsKrakówPoland

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