UK Residents’ Opinions of Peer-to-Peer Accommodation Impact on Quality of Life

  • Jason L. StienmetzEmail author
  • Anyu Liu
  • Iis P. Tussyadiah
Conference paper


The aim of this study was to explore UK residents’ opinions of how peer-to-peer (P2P) accommodation listings within their communities impact upon their quality of life (QoL). Seven hundred and eighty open-ended questions were collected across the UK and content analysis was conducted to investigate the textual data. It is found that 13% of UK residents held positive opinion on P2P accommodation whereas another 13% expressed negative attitude and the rest kept neutral opinions. More people believed P2P accommodation brought positive economic and negative environmental impacts on the QoL, while the social influence was neutral. Opinions of London residents on P2P accommodation are different from those of non-London residents. Practical implications are provided to policymakers based on the empirical findings.


Peer-to-peer accommodation Quality of life Tourism impact Host-guest relationship 



This work was supported by the University of Surrey, School of Hospitality and Tourism Management.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Jason L. Stienmetz
    • 1
    Email author
  • Anyu Liu
    • 1
  • Iis P. Tussyadiah
    • 1
  1. 1.School of Hospitality and Tourism ManagementUniversity of SurreyGuildfordUK

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