The best email I ever got about a malfunctioning imaging system said that the microscope was ‘making the Star Wars noise’. Your ability to troubleshoot issues will make you invaluable in the lab. People struggle to think clearly when they are stressed or frustrated, and again, this is where your strong knowledge of the basics will save the day.
In this chapter, I have covered some of the most common issues that people come across.
Pro tip—don’t ask people if the microscope is plugged in. They will just say ‘of course it is’, without checking. Ask them to check if the cable is loose or damaged at the plug end.