Influences on Academic Decision-Making in University Teaching: Perspectives from Policy, Literature, and Student-Centred Research

  • Leonie RowanEmail author


This chapter explores some of the ways in which academic decision-making can be shaped by engagement with three different sources of influence: policies that construct an environment within which staff performance is increasingly linked to student evaluations of teaching; literature that at once critiques the legitimacy of some forms of student evaluations and seeks to identify the factors that impact positively upon the student experience; and data collected directly from students concerning the ways they interpret the quality of their academic experiences. In exploring these related bodies of knowledge, the chapter seeks to identify recurring themes and patterns relating to factors that impact upon the engagement and satisfaction of diverse students without suggesting that these factors will always, and everywhere, lead to the same outcomes.


Higher education pedagogy Social justice Student satisfaction Student engagement Student-centred learning Student evaluations of teaching Relationship-centred education Educational philosophy Quality university teaching Academic work Academic decision making First-year experience Influences on student satisfaction Rapport Pedagogical dexterity Curriculum relevance Intellectual challenge Assessment Engagement Fun in university teaching Communication Academic enthusiasm Respect 


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© The Author(s) 2019

Authors and Affiliations

  1. 1.School of Education and Professional StudiesGriffith UniversityGold CoastAustralia

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