Narratives of Industry Responses to Cyberbullying: Perspectives on Self-regulation from and About the Industry

  • Tijana MilosevicEmail author
  • Brian O’Neill
  • Elisabeth Staksrud


In this chapter, we provide an overview of narratives about online intermediaries’ responses to cyberbullying from the perspectives of policy makers and the companies, as well as children and parents. Relevant self-regulatory and self-organisational efforts are discussed as well as the rationales for their adoption; including how the effectiveness of these efforts is seen from the perspectives of various stakeholders. We draw attention to the relative paucity of data on effectiveness of companies’ mechanisms, particularly from the perspective of any benefits received by children as a result of these interventions and support.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Tijana Milosevic
    • 1
    Email author
  • Brian O’Neill
    • 2
  • Elisabeth Staksrud
    • 1
  1. 1.University of OsloOsloNorway
  2. 2.Dublin Institute of TechnologyDublinIreland

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