Using Workforce Inter-Personnel Diversity to Alleviate Generational Differences
The history of the American workplace has been predicated on a variety of generations of employees working together to meet organization goals. The systems within the organizations usually were designed around seniority when there were unions in many workplaces. Unions are very infrequent in the American work system and seniority is not valued as it had been in the past. Intergenerational differences are great within organizations when the generations cooperate with each other and the system does not reward seniority over skill. This theme is not suggesting that seniority or generational differences are bad. It is just focusing on solving some of the problems by using workforce inter-personnel diversity to increase the skill levels of all employees and providing recognition of these differences. To achieve success through generational differences, comprehensive workforce changes are needed. As the baby boomers retire and many young people have left rural communities for urban areas, understanding generational differences in the workplace has become much more important. The use of workforce inter-personnel diversity can help organizational leaders shift their focus from employee ages and toward employee performance.
- Atkinson, J. (1984). Manpower strategies for flexible organizations. Personnel Management, 16(8), 28–31.Google Scholar
- Babbage, C. (1835). On the economy of machinery and manufacturers. London, UK: Frank Cass.Google Scholar
- Banks, C. H. (2002). A descriptive analysis of the perceived effectiveness of Virginia Tech’s faculty development institute. Dissertation Abstracts International, 64(08) (UMI No. 3102585).Google Scholar
- Boudreau, J., & Jesuthasen, R. (2011). Transformative HR: How great challenges use evidence-based change for sustainable advantage. San Francisco, CA: Jossey-Bass.Google Scholar
- Branham, L. (2012). The 7 hidden reasons employees leave: How to recognize the subtle signs and act before it’s too late. New York, NY: AMACOM.Google Scholar
- DePillis, L. (2015). Why age discrimination is worse for women. Retrieved on October 31, 2015, from https://www.washingtonpost.com/news/wonk/wp/2015/10/26/why-age-discrimination-is-worse-for-women/?noredirect=on&utm_term=.3430010e7fcd.
- De Vynck, G. (2018). IBM is being sued for age discrimination after firing thousands. Retrieved on September 18, 2018, from https://www.bloomberg.com/news/articles/2018-09-17/ibm-is-being-sued-for-age-discrimination-after-firingthousands?utm_medium=social&utm_source=facebook&utm_campaign=socialflow-organic&utm_content=business&cmpid=socialflow-facebook-business.
- Erickson, T. J. (2008). Plugged in: The generation Y guide to thriving at work. Boston, MA: Harvard Business Review Press.Google Scholar
- Erickson, T. J. (2010). The leaders we need now. Harvard Business Review, 88(5), 63–66.Google Scholar
- Finnegan, R. P. (2011). Rethinking retention in good times and bad: Breakthrough ideas for keeping your best workers. Hachette: Davies-Black. Google Scholar
- Greenspan, A., & Wooldridge, A. (2018). Capitalism in America: A history. New York, NY: Penguin Press.Google Scholar
- Holbeche, L. (2009). Aligning human resources and business strategy (2nd ed.). Burlington, MA: Elsevier.Google Scholar
- Hughes, C. (2014, Spring). Conceptualizing the five values of people and technology development: Implications for human resource management and development. Workforce Education Forum, 37(1), 23–44.Google Scholar
- Kotter, J. P., & Cohen, D. (2002). The heart of change: Real-life stories of how people change their organizations. Boston, MA: Harvard University Press.Google Scholar
- Lawler, E., & Worley, C. (2006). Build to change: How to achieve sustained organizational effectiveness. San Francisco, CA: Jossey-Bass.Google Scholar
- Lengnick-Hall, M. L., & Lengnick-Hall, C. A. (2003). Human resource management in the knowledge economy: New challenges, new roles, new capabilities. San Francisco, CA: Berrett-Koehler Publishers, Inc.Google Scholar
- Maidique, M. A., & Hayes, R. H. (1984). The art of high-technology management. Sloan Management Review, 25(2), 17–31.Google Scholar
- Maurer, T. J., & Rafuse, N. E. (2001). Learning, not litigating: Managing employee development and avoiding claims of age discrimination. The Academy of Management Executive, 15(4), 110–121.Google Scholar
- Morgan, J. (2017). The employee experience advantage: How to win the war for talent by giving employees the workspaces they want, the tools they need, and a culture they can celebrate. New York, NY: Wiley.Google Scholar
- Morgan, J. (2018). 3 things to know about employee experience. Retrieved on November 10, 2018, from https://www.shrm.org/hr-today/news/hr-magazine/0317/pages/3-things-to-know-about-employee-experience-.aspx.
- Nord, W. R., Brief, A. P., Atieh, J. M., & Doherty, E. M. (1990). Studying meanings of work: The case of work values. In A. P. Brief & W. R. Nord (Eds.), Meanings of occupational work: A collection of essays. Issues in organization and management series (pp. 21–64). Lexington, MA: Lexington Books.Google Scholar
- Nova, A. (2018). Maine is offering student loan assistance to people who live and work in the state. Retrieved on October 15, 2018, from https://www.cnbc.com/2018/10/15/maine-is-providing-student-debt-relief-to-people-willing-to-work-there.html.
- Olson, V. D. (2008). Generational diversity: Implications for healthcare leaders. Journal of Business & Economics Research, 6(11), 27–32.Google Scholar
- Patton, L. (2018). Senior citizens are replacing teenagers as fast-food workers. Retrieved on November 11, 2018, from https://www.bloomberg.com/news/articles/2018-11-05/senior-citizens-are-replacing-teenagers-at-fast-food-joints?utm_medium=social&cmpid=socialflow-facebook-business&utm_content=business&utm_source=facebook&utm_campaign=socialflow-organic.
- Porter, L. W., & Steers, R. M. (1973). Organizational, work, and personal factors in employee turnover and absenteeism. Journal of Management, 80, 151–176.Google Scholar
- Ramsey, M. (1986). The super supervisor. Greensboro, NC: Positive Presentations.Google Scholar
- Thiel, P. A. (2014). Zero to one: Notes on startups, or how to build the future. New York, NY: Crown Business.Google Scholar
- US Department of Labor. (n.d.). Age discrimination in employment act of 1967 (ADEA). Retrieved on July 14, 2018, from https://www.dol.gov/general/topic/discrimination/agedisc.
- Walton, R. E. (1985). From control to commitment in the workplace. Harvard Business Review, 63(2), 77–84.Google Scholar
- Yohn, D. L. (2018). 2018 will be the year of employee experience. Retrieved on November 10, 2018, from https://www.forbes.com/sites/deniselyohn/2018/01/02/2018-will-be-the-year-of-employee-experience/#4f3b3cc51c8f.
- Zedeck, S. (1997). Commentary on diversity and work-family values. In P. C. Earley & M. Erez (Eds.), New perspectives on international industrial/organizational psychology (pp. 319–322). San Francisco, CA: Jossy-Bass.Google Scholar