Advertisement

The Transformation of Postal Services in Light of Technological Developments and Users’ Needs

  • Luigi Scorca
Chapter
Part of the Topics in Regulatory Economics and Policy book series (TREP)

Abstract

This paper suggests that technology is empowering the management of logistic networks by virtual platforms. This is changing postal services in two concurrent ways: through the segmentation of the production chain into amorph segments (APLs, proximity points, last-mile express services) and the vertical integration strategy followed by e-commerce platforms. It allows also the management of postal services through a crowdsourced network. Technology modifies how activities are performed but processes are de facto equivalent. Platform operations should be then regarded as part of the overall postal service and not a mere intermediation between different players. The forthcoming revision of the Postal Service Directive should then consider the disruption of traditional business models and production chains.

Notes

Acknowledgments

Economist at AGCOM Postal Service Directorate. Contact: l.scorca@agcom.it. The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of the employer.

References

  1. Arslan, A., & Kroon, Z. (2016, February). Crowdsourced delivery – a pickup and delivery problem with Ad-Hoc drivers. SSRN Electronic Journal. https://www.researchgate.net/publication/298399868_Crowdsourced_Delivery_--_A_Pickup_and_Delivery_Problem_with_Ad-Hoc_Drivers
  2. Borsenberger, C., Cremer, H., Joram, D., & Lozachmeur, J. M. (2016). CTSE Working Papers 16–686.Google Scholar
  3. Borsenberger. (2017). The sharing economy and the “uberization” phenomenon: What impacts on the economy in general and for the delivery operators in particular? In M. Crew, P. Parcu, & T. Brennan (Eds.), The changing postal and delivery sector. Topics in regulatory economics and policy. Berlin: Springer.Google Scholar
  4. Bradley, Colvey, & Perkins. (2018). Crowdsourcing the last mile. 26th Conference on Postal and Delivery Economics. Split, May 30th – June 2nd, 2018.Google Scholar
  5. ERGP. (2016). (16) 36, Report on Universal Service in light of changing postal end users’ needs.Google Scholar
  6. ERGP PL. (2017). (17) 36, ERGP report on the core indicators.Google Scholar
  7. International Post Corporation (IPC). (2018). Crowd-sourced delivery: what will be the impact for posts? May 11th, 2018. https://www.ipc.be/en/News-Portal/operations-logistics/2018/05/08/07/38/crowd-sourced-delivery
  8. Khan. (2017). Amazon’s antitrust paradox. Yale Law Journal, 126, 96. Retrieved January 31, 2017, from https://ssrn.com/abstract=2911742
  9. Marasà, P. (2018). EU Court of Justice rules that Uber provides a transport service and is not a mere electronic intermediary: regulatory implications and “digital” judicial insulation. Medialaws, January 26, 2018. http://www.medialaws.eu/wp-content/uploads/2018/02/rivista0118.pdf
  10. Milt. (2016). The uberification of deliveries. ParcelHero Industry report. Retrieved January 2016, from https://www.parcelhero.com/content/downloads/pdfs/uber/uberreport.pdf
  11. Rougès, M. (2014). Crowdsourcing delivery: New interconnected business models to reinvent delivery. 1st International Physical Internet Conference.Google Scholar
  12. Slabinac. (2015). Innovative solutions for a “Last-Mile” delivery – an European experience. Business Logistic in Modern Management. https://hrcak.srce.hr/ojs/index.php/plusm/article/view/3876/2263
  13. Stone, B. (2013, October). The everything store. Jeff Bezos and the age of Amazon (1st ed.). New York: Back Bay Books/Little, Brown and Company.Google Scholar
  14. The Postalhub Podcast. http://www.thepostalhub.com/
  15. WIK Consult. 2013, November. Review of postal operator efficiency. Study for OFCOM.Google Scholar

Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  • Luigi Scorca
    • 1
  1. 1.AGCOM - Italian Communications Regulatory AuthorityRomeItaly

Personalised recommendations