Towards a Collective Awareness Platform for Privacy Concerns and Expectations

Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11229)


In an increasingly instrumented and inter-connected digital world, citizens generate vast amounts of data, much of it being valuable and a significant part of it being personal. However, controlling who can collect it, limiting what they can do with it, and determining how best to protect it, remain deeply undecided issues. This paper proposes CAPrice, a socio-technical solution based on collective awareness and informed consent, whereby data collection and use by digital products are driven by the expectations and needs of the consumers themselves, through a collaborative participatory process and the configuration of collective privacy norms. The proposed solution relies on a new innovation model that complements existing top-down approaches to data protection, which mainly rely on technical or legal provisions. Ultimately, the CAPrice ecosystem will strengthen the trust bond between service developers and users, encouraging innovation and empowering the individuals to promote their privacy expectations as a quantifiable, community-generated request.


Collective Awareness Platforms Collaborative platforms Collaborative design Privacy Digital social innovation Crowdsourcing Terms of Service Privacy expectations 



The authors thank the following individuals for contributions in earlier versions of this work: G. Baroutas, A. Dimitriadis, K. Doerr, G. Ioannidis, Y. Marketakis, N. Minadakis, G.M. Moen, F. Myrstad, A.K. Ravna, Y. Rousakis, M. Titorencu. The work of N. Nikolov and D. Roman was partly funded by the H2020 projects euBusinessGraph (#732003), EW-Shopp (#732590), and TheyBuyForYou (#780247).


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Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  1. 1.ICS-FORTHHeraklionGreece
  2. 2.Vrije Universiteit Brussel (VUB)BrusselsBelgium
  3. 3.SINTEFOsloNorway
  4. 4.Imperial College LondonLondonUK
  5. 5.IN2 Digital Innovations GmbHLindauGermany

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