Analysis on IoT Activities in Japanese Companies: Toward Innovation or Cost Reduction

  • Yuriko Sawatani
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 876)


In the past few years, the field of information technology has developed to become increasingly broad. Accelerating the movement is IoT. IoT technologies are not only being used to extend pre-existing businesses, they are also being implemented in service systems that link together organizations in new ways. For IoT technologies to be commercialized, businesses require new value creation that transcends traditional styles of technological development. But what kind of activities are companies currently implementing to make use of IoT technologies? In this paper, IoT utilization activities in companies are analyzed. Research Institute of Economy, Trade and Industry in Japan conducts a large scale of survey focusing on IoT activities in companies. This is the first company analysis on IoT utilization activities.


Internet of things Value creation Service system Survey research 



This survey was done by The Research Institute of Economy, Trade and Industry. I would like to thank you for the research project.


  1. 1.
    Chesbrough, H., Spohrer, J.: A research manifesto for services science. Commun. ACM 49(2), 35–40 (2006)CrossRefGoogle Scholar
  2. 2.
    Djellal, F., Francoz, D., Gallouj, C., Gallouj, F., Jacquin, Y.: Revising the definition of research and development in the light of the specificities of services. Sci. Public Policy 30(6), 415–429 (2003)CrossRefGoogle Scholar
  3. 3.
    Sawatani, Y., Fujigaki, Y.: Transformation of R&D into a driver of service innovation: conceptual model and empirical analysis. Serv. Sci. 6(1), 1–14 (2014)CrossRefGoogle Scholar
  4. 4.
    IfM and IBM 2007. Succeeding through Service Innovation: A Service Perspective for Education, Research, Business and Government, Cambridge, United Kingdom. University of Cambridge Institute for ManufacturingGoogle Scholar
  5. 5.
    METI Information and Communication white paper (2017). Accessed 20 Jan 2018Google Scholar
  6. 6.
    Amit, R., Zott, C.: Value creation in E-business. Strateg. Manag. J. 22, 493–520 (2001)CrossRefGoogle Scholar
  7. 7.
    Sawatani, Y., Nakamura, F., Sakakibara, A., Hoshi, M., Masuda, S.: Innovation patterns. In: Proceeding of IEEE International Conference on Services Computing, pp. 427–434 (2007)Google Scholar
  8. 8.
    Jonas, J.M., Roth, A., Moeslein, K.M.: Stakeholder integration for service innovation in German medium-sized enterprises. Serv. Sci. 8(3), 320–332 (2016)CrossRefGoogle Scholar
  9. 9.
    Sawatani, Y.: Toward research on designing a service system. Serviceology for Services, pp. 227–233 (2014)Google Scholar
  10. 10.
  11. 11.
    Schumacher, A., Erolb, S., Sihna, W.: A maturity model for assessing Industry 4.0 readiness and maturity of manufacturing enterprises. Procedia CIRP 52, 151–166 (2016)CrossRefGoogle Scholar
  12. 12.
    De Carolis, A., Macchi, M., Negri, E., Terzi, S.: A maturity model for assessing the digital readiness of manufacturing companies. In: IFIP International Federation for Information Processing (2017)Google Scholar
  13. 13.
    Shin, D.: Conceptualizing and measuring quality of experience of te internet of things: exploring how quality is perceived by users. Inf. Manag. 54, 998–1011 (2017)CrossRefGoogle Scholar
  14. 14.
  15. 15.
    Ganzarain, J., Errasti, N.: Three stage maturity model in SME’s towards industry 4.0. JIEM 9(5), 1119–1128 (2016)CrossRefGoogle Scholar
  16. 16.
    Lim, C., Kim, K., Kim, M., Heo, J., Kim, K., Maglio, P.: From data to value: a nine-factor framework for data-based value creation in information-intensive service. Int. J. Inf. Manag. 39, 121–135 (2017)CrossRefGoogle Scholar
  17. 17.
    Hashem, I., Chang, V., Anuar, N., Adewole, K., Yaqoob, I., Gani, A., Ahmed, E., Chiroma, H.: The role of big data in smart city. Int. J. Inf. Manag. 36, 748–758 (2016)CrossRefGoogle Scholar
  18. 18.
    Fowler Jr., F.J.: Survey Research Methods, Thousand Oaks. Sage Publications, Calif. (2002)Google Scholar
  19. 19.
    Yin, R.K.: Case Study Research Design and Methods, Thousand Oaks. Sage, CA (2003)Google Scholar

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Business SchoolNagoya University of Commerce and BusinessNagoya-shiJapan

Personalised recommendations