User Engagement with Generous Interfaces for Digital Cultural Heritage

  • Robert Speakman
  • Mark Michael HallEmail author
  • David Walsh
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11057)


Digitisation has created vast digital cultural heritage collections and has spawned interest in novel interfaces that go beyond the search box and aim to engage users better. In this study we investigate this proposed link between generous interfaces and user engagement. The results indicate that while generous interfaces tend to focus on novel interface components and increasing visit duration, neither of these significantly influence user engagement.


Digital cultural heritage Generous interfaces User engagement 


  1. 1.
    Attfield, S., Kazai, G., Lalmas, M.: Towards a science of user engagement (position paper). In: WSDM Workshop on User Modelling for Web Applications (2011).
  2. 2.
    Bates, M.J.: What is browsing-really? a model drawing from behavioural science research, no. 4 (2007)Google Scholar
  3. 3.
    Coburn, J.: I dont know what lm looking for: better understanding public usage and behaviours with Tyne & Wear Archives & Museums online collections. In: MW2016: Museums and the Web 2016 (2016).
  4. 4.
    Gäde, M., et al.: Overview of the SBS 2015 interactive track (2015)Google Scholar
  5. 5.
    Giacometti, A.: The texttiles browser: an experiment in rich-prospect browsing for text collections. Ph.D. thesis, Faculty of Arts (2009)Google Scholar
  6. 6.
    Hibberd, G.: Metaphors for discovery : how interfaces shape our relationship with library collections. In: The Search Is Over! Exploring Cultural Collections with Visualization International Workshop in conjunction with DL 2014, September 2014Google Scholar
  7. 7.
    Lopatovska, I., Bierlein, I., Lember, H., Meyer, E.: Exploring requirements for online art collections. Proc. Assoc. Inf. Sci. Technol. 50(1), 1–4 (2013)CrossRefGoogle Scholar
  8. 8.
    Mauri, M., Pini, A., Ciminieri, D., Ciuccarelli, P.: Weaving data, slicing views: a design approach to creating visual access for digital archival collections. In: ACM International Conference Proceeding Series CHItaly, pp. 1–8 (2013).
  9. 9.
    OBrien, H.L., Cairns, P., Hall, M.: A practical approach to measuring user engagement with the refined user engagement scale (UES) and new UES short form. Int. J. Hum.-Comput. Stud. 112, 28–39 (2018).,,
  10. 10.
    Peters, C., Castellano, G., de Freitas, S.: An exploration of user engagement in HCI. In: Proceedings of the International Workshop on Affective-Aware Virtual Agents and Social Robots, pp. 9:1–9:3 (2009).
  11. 11.
    Peterson, E.T., Carrabis, J.: Measuring the immeasurable: visitor engagement, p. 54 (2008)Google Scholar
  12. 12.
    Petras, V., Hill, T., Stiller, J., Gäde, M.: Europeana - a search engine for digitised cultural heritage material. Datenbank-Spektrum 17(1), 41–46 (2017).
  13. 13.
    Ruecker, S., Radzikowska, M., Sinclair, S.: Visual Interface Design for Digital Cultural Heritage: A Guide to Rich-Prospect Browsing (Digital Research in the Arts and Humanities). Routledge, Abingdon (2016)CrossRefGoogle Scholar
  14. 14.
    Shneiderman, B.: The eyes have it: a task by data type taxonomy for information visualizations. In: Proceedings 1996 IEEE Symposium on Visual Languages, pp. 336–343 (1996).
  15. 15.
    Walsh, D., Hall, M., Clough, P., Foster, J.: The ghost in the museum website: investigating the general public’s interactions with museum websites. In: Kamps, J., Tsakonas, G., Manolopoulos, Y., Iliadis, L., Karydis, I. (eds.) TPDL 2017. LNCS, vol. 10450, pp. 434–445. Springer, Cham (2017). Scholar
  16. 16.
    Whitelaw, M.: Generous interfaces for digital cultural collections. DHQ: Digit. Humanit. Q. 9(1) (2015)Google Scholar
  17. 17.
    Wilson, M.L., Elsweiler, D.: Casual-leisure searching: the exploratory search scenarios that break our current models. In: Proceedings of HCIR, pp. 28–31 (2010)Google Scholar

Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  1. 1.Edge Hill UniversityLancashireUK
  2. 2.Martin-Luther-Universität Halle-WittenbergHalleGermany

Personalised recommendations