Michael Jackson

  • Magnus Ramage
  • Karen Shipp

Michael Jackson is a British management academic. He has made considerable advances in systems thinking and practice, especially in management and organisations, through his development of the Critical Systems Thinking (CST) approach. This approach emphasises the importance of politics and power in organisations. Jackson has been the main champion of CST since its inception, gave it its name, was one of the first to call for such an approach, and has been at the core of the main group developing the approach at the University of Hull. His goal for CST is ambitious but clearly stated: “to reconstitute systems thinking as a unified approach to problem management so that it can again stand at the leading edge in the development of the management sciences” (Jackson 2001, p. 236).


Irritable Bowel Syndrome Problem Situation System Thinking System Methodology Soft System Methodology 
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Copyright information

© The Open University 2009

Authors and Affiliations

  • Magnus Ramage
    • 1
  • Karen Shipp
    • 1
  1. 1.The Open UniversityMilton KeynesUK

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