Performing Knowledge Art: Understanding Collaborative Cartography

  • Albert M. SelvinEmail author
Part of the Advanced Information and Knowledge Processing book series (AI&KP)


This chapter focuses on the special skills and considerations involved in constructing knowledge maps for, and with, groups. Using knowledge cartography in a facilitative manner in such efforts as collaborative analysis, or simply trying to map discussions on the fly using knowledge mapping software, poses challenges and requires expertise beyond that which characterize individual practice. The chapter provides concepts and frameworks useful in analyzing such collaborative practice and illustrates them with a case study.


Professional Practice Knowledge Mapping Collaborative Practice Collaborative Knowledge Group Support System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Aakhus, M. (2001) Technocratic and design stances toward communication expertise: how GDSS facilitators understand their work. Journal of Applied Communication Research, 29(4):341–371CrossRefGoogle Scholar
  2. Aakhus, M. (2002) Design practice and transparency work in the technological facilitation of collaborative decision making. Unpublished manuscriptGoogle Scholar
  3. Aakhus, M. (2003) Neither Naïve nor Critical Reconstruction: Dispute Mediators, Impasse, and the Design of Argumentation. Argumentation, 17:265–290CrossRefGoogle Scholar
  4. Aakhus, M. (2004) Understanding the Socio-Technical Gap: A Case of GDSS Facilitation. In: G. Goldkuhl, M. Lind, and S. Cronholm (Eds.), Proceedings of the Second International Conference on Action in Language, Organisations, and Information Systems (pp. 137– 148). Research Network VITS, Linköping, SwedenGoogle Scholar
  5. Aakhus, M. and Jackson, S. (2004) Technology, Interaction, and Design. In: K. Fitch and R. Sanders (Eds.), Handbook of Language and Social Interaction. Mahwah: Lawrence ErlbaumGoogle Scholar
  6. Arnheim, R. (1967) Art And Visual Perception: A Psychology of the Creative Eye. Berkeley: University of California PressGoogle Scholar
  7. Bakhtin, M. (1990) Art and Answerability: Early Philosophical Essays. University of Texas PressGoogle Scholar
  8. Barnes, S. (1994) Hypertext Literacy. In: Interpersonal Computing and Technology, 2(4):24– 36. Available online at
  9. Bertelsen, O. and Pold, S. (2002) Towards the Aesthetics of Human—Computer Interaction. In: E. Frøkjær and K. Hornbæk (Eds.), Proceedings of the Second Danish Human—Computer Interaction Research Symposium. Copenhagen: University of CopenhagenGoogle Scholar
  10. Bostrom, R.P., Anson, R., and Clawson, V.K. (1993) Group Facilitation and Group Support Systems. Group Support Systems: New Perspectives, New York: Macmillan, 146–148Google Scholar
  11. Bromme, R. and Stahl, E. (Eds.) (2002) Writing Hypertext and Learning: Conceptual and Empirical Approaches. London: PergamonGoogle Scholar
  12. Bruner, J. (1990) Acts of Meaning. Cambridge: Harvard University PressGoogle Scholar
  13. Buckingham Shum, S. (1996) Analyzing the Usability of a Design Rationale Notation. In: T. Moran and J. Carroll (Eds.), Design Rationale: Concepts, Techniques, and Use. Mahwah: Lawrence ErlbaumGoogle Scholar
  14. Carr, C. (2003) Using Computer Supported Argument Visualization to Teach Legal Argumentation. In: P. Kirschner, S. Buckingham Shum, and C. Carr (Eds.), Visualizing Argumentation: Software Tools for Collaborative and Educational Sense-making. Berlin Heidelberg New York: SpringerGoogle Scholar
  15. Cohen, C. (1997) A Poetics of Reconciliation: The Aesthetic Mediation of Conflict. Unpublished PhD dissertation, University of New Hampshire, December 1997. Available online at Scholar
  16. Conklin, J. and Yakemovich, K. C. B. (1991) A Process-Oriented Approach to Design Rationale. Human—Computer Interaction, 6(3,4):357–391CrossRefGoogle Scholar
  17. Cross, N. (2003) The Expertise of Exceptional Designers. In: N. Cross and E. Edmonds (Eds.), Expertise in Design: Design Thinking Research Symposium 6. University of Technology, Sydney. ISBN 0-9751533-0-7. Available online at
  18. Dervin, B. (1983) An Overview of Sense-Making Research: Concepts, Methods, and Results to Date. Paper presented at the annual meeting of the International Communication Association, Dallas, TXGoogle Scholar
  19. Dewey, J. (2005) Art as Experience. New York: The Berkeley Publishing GroupGoogle Scholar
  20. Emmet, L. and Cleland, G. (2002) Graphical Notations, Narratives and Persuasion: A Pliant Systems Approach to Hypertext Tool Design. In: Proceedings of the Thirteenth ACM Conference on Hypertext and Hypermedia. New York: ACM.Google Scholar
  21. Engestrom, Y. (1993) Developmental Studies of Work as a Testbench of Activity Theory. In: S. Chaiklin and J. Lave (Eds.), Understanding Practice: Perspectives on Activity and Context. Cambridge: Cambridge University Press.Google Scholar
  22. Fischer, G., Lemke, A., McCall, R., and Morch, A. (1996) Making Argumentation Serve Design. In: T. Moran, J. Carroll (Eds.), Design Rationale: Concepts, Techniques, and Use. Mahwah: Lawrence Erlbaum.Google Scholar
  23. Fishwick, P., Diehl, S., Prophet, J., and Lowgren, J. (2005) Perspectives in Aesthetic Computing. Accepted for Leonardo. Cambridge, MA: MIT PressGoogle Scholar
  24. Keller, C. and Keller, J. (1993) Thinking and Acting with Iron. In: S. Chaiklin and J. Lave (Eds.), Understanding Practice: Perspectives on Activity and Context. Cambridge: Cambridge University PressGoogle Scholar
  25. Koskimaa, R. (2000) Digital Literature: From Text to Hypertext and Beyond (Michael Joyce, Shelley Jackson, Stuart Moulthrop). Unpublished PhD thesis, University of Jyväskylä. Available online at
  26. Landow, G. (1991) The Rhetoric of Hypermedia: Some Rules for Authors. In: P. Delany and G. Landow (Eds.), Hypermedia and Literary Studies. Cambridge, MA: MIT Press, pp. 81–103Google Scholar
  27. Marshall, C. (2001) NoteCards in the Age of the Web: Practice Meets Perfect. ACM Journal of Computer Documentation, 25(3):96–103CrossRefGoogle Scholar
  28. McCarthy, J. and Wright, P. (2004) Technology as Experience. Cambridge, MA: MIT PressGoogle Scholar
  29. Miles, A. (2003) Intent is Important: (A Sketch for a Progressive Criticism). Journal of Digital Information, 3(3)Google Scholar
  30. Niederman, F., Beise, C., and Beranek, P. (1996) Issues and Concerns About Computer-Supported Meetings: The Facilitator’s Perspective. MIS Quarterly, 20(1):1–22CrossRefGoogle Scholar
  31. Nissley, N. (1999) Aesthetic Epistemology: A Proposed Framework for Research in Human Resource Development. In: Proceedings of the George Washington University, Center for the Study of Learning: Conference on Human and Organizational Studies, pp. 306–356. George Washington University, Center for the Study of Learning, Washington, DCGoogle Scholar
  32. Nnadi, N. and Bieber, M. (2004) Towards Lightweight Digital Library Integration. In: Proceedings of the 2004 ACM Symposium on Document Engineering, Milwaukee, pp. 51–53. Available online at
  33. Noll, J. and Scacchi, W. (1999) Supporting Software Development in Virtual Enterprises. Journal of Digital Information, 1(4):1–14Google Scholar
  34. Okamura, K., Orlikowski, W., Fujimoto, M., and Yates, J. (1994) Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use. In: Proceedings of the 1944 ACM Conference on Computer Supported Cooperative Work. North Carolina, TN: Chapel Hill.Google Scholar
  35. Olson, G., Olson, J., Storrosten, M., Carter, M., Herbsleb, J., and Rueter, H. (1996) The Structure of Activity During Meetings. In: T. Moran and J. Carroll (Eds.), Design Rationale: Concepts, Techniques, and Use. Mahwah: Lawrence ErlbaumGoogle Scholar
  36. Orr, D. (2003) Aesthetic Practice: The Power of Artistic Expression to Transform Organizations. Unpublished PhD dissertation, Benedictine UniversityGoogle Scholar
  37. Palus, C. and Horth, D. (2005) Aesthetic Competencies of Creative Leadership: Making Shared Sense and Meaning of Complex Challenges. Unpublished manuscriptGoogle Scholar
  38. Rogers, Y. (2004) New Theoretical Approaches for HCI. In: ARIST: Annual Review of Information Science and Technology, no. 38. Available online at
  39. Sawyer, K. (1996) The Semiotics of Improvisation: The Pragmatics of Musical and Verbal Performance. Semiotica, 108(3/4):269–306Google Scholar
  40. Sawyer, K. (1999) Improvised Conversations: Music, Collaboration and Development. Psychology of Music, 27(2):192–205CrossRefGoogle Scholar
  41. Sawyer, K. (2004) Creative Teaching: Collaborative Discourse as Disciplined Improvisation. Educational Researcher, 33(2):12–20CrossRefGoogle Scholar
  42. Scacchi, W. (2002) Hypertext for Software Engineering. In: J. Marciniak (Ed.), Encyclopedia of Software Engineering, 2nd. Edition, New York: WileyGoogle Scholar
  43. Schmidt, K. and Bannon, L. (1992) Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Cooperative Work (CSCW), 1(1):7–40CrossRefGoogle Scholar
  44. Schön, D. (1983) The Reflective Practitioner: How Professionals Think in Action. London: Basic BooksGoogle Scholar
  45. Schön, D. (1987) Educating the Reflective Practitioner: Toward a New Design for Teaching and Learning in the Professions. San Francisco: Jossey-BassGoogle Scholar
  46. Selvin, A. (2005) Aesthetic and Ethical Implications of Participatory Hypermedia Practice. Technical Report KMI-05-17. Accessible online at Scholar
  47. Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Newbury Park: SageGoogle Scholar
  48. Tripp, D. (1993) Critical Incidents in Teaching: Developing Professional Judgement. London, Routledge. Quoted in Issues of Teaching and Learning 2(8) November 1996. Available online at
  49. Weick, K. E. (1995) Sensemaking in Organizations. Thousand Oaks, CA: Sage.Google Scholar
  50. Weick, K. E. and Meader, D. (1993) Sensemaking and group support systems. In: L. Jessup and J. Valacich (Eds.), Group Support Systems: New Perspectives. New York: MacmillanGoogle Scholar
  51. Yoong, P. and Gallupe, R. (2002) Coherence in Face-to-Face Electronic Meetings: A Hidden Factor in Facilitation Success. Group Facilitation: A Research and Applications Journal, #4:12–21Google Scholar
  52. Yoong, P. and Pauleen, D. (2004) Generating and Analysing Data for Applied Research on Emerging Technologies: A Grounded Action Learning Approach. Information Research, 9(4) paper 195. Available online at

Copyright information

© Springer-Verlag London Limited 2008

Authors and Affiliations

  1. 1.Florida Institute for Human and Machine Cognition (IHMC)PensacolaUSA

Personalised recommendations