Six Good Practice Case Studies
Abstract
Local e-governments provide citizens with opportunities to understand broad policy issues by facilitating active discussions and encouraging participation in public administration. By inviting citizens to voice their opinions on policy issues and ultimately have these opinions reflected in the city’s policymaking process, e-government can contribute to the production of better policies for citizens. Services for citizen customers are based on satisfying the diverse demands of individual citizens and incorporating citizens’ opinions, imaginations, and creativity into e-government operations. Also, this service provides people with the most convenient public services by enabling them to gain access to the services whenever and wherever they want.
Keywords
United Arab Emirate Government Service African Union Chief Information Officer Prosecution ServiceReferences
- Chen, A., Pan, S., Zhang, J., Huang, W., & Zhu, S. (2009). Managing e-government implementation in China: A process perspective. Information and Management, 46, 203–212.CrossRefGoogle Scholar
- OECD. (2011). M-government mobile technologies for responsive governments and connected societies. Retrived from http://www.oecd-ilibrary.org/governance/m-government-mobile-technologies-for-responsive-governments-and-connected-societies_9789264118706-en
- Shi, Y. (2007). The accessibility of Chinese local government websites: An exploratory study. Government Information Quarterly, 24(2), 377–403.CrossRefGoogle Scholar