Building a Help Ticketing System in PowerApps and SharePoint: New Ticket Form
Our help desk at the Academy did not have a good system for either walk-in traffic in particular. We introduced the SharePoint list data source for a new solution back in Figure 7. All our users did not have Office 365 accounts, but that wasn’t a problem because the “kiosk” computer would be signed in. Figure 96 shows our initial look at the New Ticket form.