Building Digital Experience Platforms pp 3-26 | Cite as
Introduction to Digital Experience Platforms
Chapter
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Abstract
The digital strategy of all organizations primarily focuses on providing rich and engaging user experience. Customer experience-focused strategy leads to increased customer engagement, which in turn increases key success metrics such as site traffic, repeated visits, conversion rate, and such.
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© Shailesh Kumar Shivakumar, Sourabhh Sethii 2019