Information and Process Integration from User Requirements Elicitation: A Case Study of Documents in a Social Services Agency

  • Stephan Greene
  • Anne Rose
Chapter
Part of the The Springer International Series in Engineering and Computer Science book series (SECS, volume 428)

Abstract

The Maryland Department of Juvenile Justice (DJJ) is designing a new information system to replace its legacy system for youth case management. DJJ is responsible for juveniles who have violated the law or who are a danger to themselves or others. The major goal of the new information system is to improve the process of juvenile case management, and thus deliver more effective services to youths, by better facilitating the tracking of case information and the production and handling of case-related documents.

Keywords

Case Manager Business Process Functional Requirement Information Integration Record Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Copyright information

© Springer Science+Business Media New York 1998

Authors and Affiliations

  • Stephan Greene
  • Anne Rose

There are no affiliations available

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