Innovation in Services: The Dynamics of Control Systems in Investment Banking

  • Paul Nightingale
  • Rob Poll
Chapter
Part of the Economics of Science, Technology and Innovation book series (ESTI, volume 18)

Abstract

This chapter has the following aims. First, to show that a pattern of innovation in a number of service sectors can be conceptualised within a slightly modified version of Chandler’s’ scale and Scope’ framework. The second aim is to show how twentieth century service firms that process and authenticate information differ from manufacturing firms in the nineteenth century that processed physical materials. Processing information rather than physical materials reduces the dependence on manufacturing technology and therefore increases the emphasis within the Chandlerian framework on issues of control.

Keywords

Service Sector Banking Sector Risk Exposure Risk Position Investment Banking 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Copyright information

© Springer Science+Business Media New York 2000

Authors and Affiliations

  • Paul Nightingale
  • Rob Poll

There are no affiliations available

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