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Quality, Environment and Safety: From Individual Systems to Integration—A Portuguese Case Study

  • Gilberto SantosEmail author
  • Síria Barros
  • Manuel Rebelo
Conference paper
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Abstract

The purpose of this case study is to define, a model of structure for an Integrated Management System (IMS) considering the individual Management Systems—Quality Management System (QMS) according to ISO 9001, Environmental Management System (EMS) according to ISO 14001, Occupational Health and Safety Management Systems (OHSMS) according to OHSAS 18001 and others, which were progressively and independently implemented a Portuguese SME, localized in the Municipality of Vila Nova de Famalicão, Portugal, that along the last twenty five years. An internal analysis by questionnaire was performed, to the 160 Collaborators of the Company. The rate responses was equal to 86 %. Very important findings were highlighted from the integration to result, as several tangible and intangible gains for the Company, as well as to their internal and external Stakeholders. On the other hand, the results show us that the integration of the individual Management Systems represent, since now, a relevant added value, that the organizations cannot avoid considering the accelerated evolution of the growing of requirements in the external environment, as a whole, towards the business.

Keywords

Quality Environment Safety Integrated management systems 
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Copyright information

© Springer-Verlag London 2014

Authors and Affiliations

  1. 1.CLEGI - Engineering and Industrial Management Research and Development CentreLusíada UniversityV. N. de FamalicãoPortugal
  2. 2.College of Technology—Polytechnic Institute Cávado e AveCampus do IPCABarcelosPortugal

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