The Practice Level in Participatory Design Rationale: Studying Practitioner Moves and Choices

  • Albert M. Selvin
  • Simon J. Buckingham Shum
  • Mark Aakhus
Part of the Human–Computer Interaction Series book series (HCIS, volume 20)


Most research in design rationale focuses on specific tools, methods, models, or artifacts. There has been relatively little attention to the practice level of design rationale work: the human experience of working with the tools and methods to create rationale artifacts. This chapter explores a particular juncture of creativity and design rationale that is found in the special case of helping groups of people construct representations of rationale within live meetings. Such work poses challenges and requires skills different from those of individuals working alone. We describe the role of practitioners who perform caretaking and facilitative functions in collaborative or participatory design rationale sessions, and present a set of analytical tools aimed at making the practice level more visible. We locate the analysis in a theoretical framework aimed at understanding the experiential dimensions of such practice, including sensemaking, narrative, aesthetics, ethics, and improvisation.


Aesthetics Ethics Facilitation Grounded theory Improvisation Knowledge media Narrative Reflective practice Sensemaking Visualization 


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Copyright information

© Springer-Verlag London 2013

Authors and Affiliations

  • Albert M. Selvin
    • 1
    • 2
  • Simon J. Buckingham Shum
    • 2
  • Mark Aakhus
    • 3
  1. 1.Verizon Information TechnologyWhite PlainsUSA
  2. 2.Knowledge Media InstituteThe Open UniversityMilton KeynesUK
  3. 3.Department of Communication, School of Communication and Information, RutgersThe State University of New JerseyNew BrunswickUSA

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