Countering Design Exclusion

  • S. Keates
  • P. J. Clarkson
Conference paper


Conventional product interfaces present serious difficulties to users with functional impairments. Conditions causing such impairments can occur throughout the life course, affecting all age groups. Certain symptoms, such as reduced hearing, appear with increasing frequency with advancing age, whilst other such as spasms are often associated with particular medical conditions, such as Cerebral Palsy. This has led to the common concept of “the disabled and elderly” as being groups requiring separate attention. Consequently, many design approaches for allowing accessibility by members of either group focus on disabilities. However, the principal concern for should be physical capabilities, irrespective of cause.


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Copyright information

© Springer-Verlag London 2002

Authors and Affiliations

  • S. Keates
  • P. J. Clarkson

There are no affiliations available

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