Defining Design Exclusion

  • S. Keates
  • P. J. Clarkson


It is known that many products are not accessible to large sections of the population. Designers instinctively focus on providing the necessary utility for someone with physical and skill capabilities similar to their own (Cooper, 1999), unless specifically instructed to do otherwise. They are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle.


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Copyright information

© Springer-Verlag London 2002

Authors and Affiliations

  • S. Keates
  • P. J. Clarkson

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