Wireless World pp 154-179 | Cite as

Framing Mobile Collaborations and Mobile Technologies

  • Elizabeth F. Churchill
  • Nina Wakeford
Part of the Computer Supported Cooperative Work book series (CSCW)


Recent years have seen a marked increase in the production and promotion of portable, wireless communication devices: mobile phones with internet access, wireless PDAs such as the Palm VII and smart pagers such as RIM’s 850 and 950. Some claim the presence of such devices in the hands, bags and pockets of so many people heralds a new world of work in which people can be reached and information accessed “anywhere, anytime”. Whether or not access to information in itself can promote new working practices, individuals whose lives revolve around movement between work sites have been singled out as an obvious market for such portable wireless communication devices. Using these devices such “mobile workers” can be in touch with colleagues, collaborators and clients “24/7”, and still sustain non-work social relationships due, apparently, to their constant connectedness whilst mobile.


Mobile Phone Mobile Device Cell Phone Mobile Technology Device Collage 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. Bellotti V and Bly S (1996) Walking away from the desktop computer: distributed collaboration and mobility in a product design team. In Proceedings of the ACM 1996 Conference on Computer sup¬ported cooperative work, 1996, pp. 209–218Google Scholar
  2. Bourdieu P (1984) Distinction, (trans. R. Nice). London: RoutledgeGoogle Scholar
  3. Carroll JM (1995) Scenario-based design: envisioning work and technology in system development. Chichester: John Wiley.Google Scholar
  4. Churchill EF (2001) Getting About a Bit: Mobile Technologies and Mobile Conversations in the UK. FXPAL internal technical report, FXPAL-TR-01–009,2001Google Scholar
  5. Churchill EF and Bly S (1999a) Virtual Environments at Work: ongoing use of MUDs in the Workplace. Proceedings of WACC’99, San Francisco, CA: ACM Press, pp. 99–108Google Scholar
  6. Churchill EF and Bly S (1999b) It’s all in the words: supporting work activities with lightweight tools. In Proceedings of Group’99, Phoenix, AZ: ACM Press, 1999Google Scholar
  7. Churchill EF and Bly S (1999c) Ubiquitous access to others: maintaining co-presence through MUD locales. Workshop position paper, Workshop on Ubiquitous Virtual Environments, ECSCW’99, September 13, Copenhagen, 1999. Also available as FX Palo Alto Lab. Technical Report FXPAL-TR- 99–024, 1999.Google Scholar
  8. Churchill EF, Trevor J and Cubranic D (2001) MediaNote: collaborating over content while on the move. Internal technical report, FXPAL-TR-01–010Google Scholar
  9. Du Gay P, Hall S, Janes L, Mackay H and Negus K (1997) Doing cultural studies: the story of the Sony Walkman. Buckingham: Open University Press.Google Scholar
  10. Ehn P (1988) Work-oriented design in compute artifacts. Swedish Center of Working Life. Stockholm: Lawrence Erlbaum.Google Scholar
  11. Eldridge M, Lamming M, Flynn M, Jones C and Pendlebury D (2000) Studies of Mobile Document Work and their Contributions to the Satchel Project. In Personal Technologies, Vol. 4 (2 & 3), June 2000Google Scholar
  12. Erickson T (1995) Notes on design practice: stories and prototypes as catalysts for communication. In JM Carroll (ed.). Scenario-based design. Envisioning work in technology and system development, pp. 37–58. New York: John WileyGoogle Scholar
  13. Fisher C (1992) America calling: A social history of the telephone. Berkeley, CA: University of California Press.Google Scholar
  14. Green S and Harvey P (1999) Scaling place and networks: an ethnography of ICT “innovation” in Manchester. Presented to Internet and Ethnography Conference, University of Hull, December. Available at Scholar
  15. Hijiya J (1992) Lee de Forest and the fatherhood of radio. Bethlehem, PA: Lehigh University Press.Google Scholar
  16. Hong T, Matei S, and Dutton WH (1999) Missing the Pager: The impact of the Galaxy IV Satellite Blackout. Paper presented at the annual meeting of the International Communication Association, San Francisco.Google Scholar
  17. Kincaid CM, Dupont PB and Kaye AR (1985) Electronic calendars in the office: an assessment of user needs and current technology. ACM Transactions on Information Systems, 3 (l), pp. 89–102CrossRefGoogle Scholar
  18. Lamming M, Eldridge M, Flynn M, Jones C and Pendlebury D (2000) Satchel: providing access to any document, any time, anywhere. TOCHI 7 (3), pp. 322–352CrossRefGoogle Scholar
  19. Latour B 1996 Aramis or the love of technology. Cambridge, MA: Harvard University Press.Google Scholar
  20. Luff P, Hindmarsh J and Heath C (2000) Workplace studies. Recovering work practice and informing system design. Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  21. Lycett JE and Dunbar RIM (2000) Mobile phones as lekking devices among human males. Human Nature, 11 (1), pp. 93–104CrossRefGoogle Scholar
  22. McDowell L (1999) Gender, identity and place. Understanding feminist geographies. Minneapolis, MN: University of Minnesota PressGoogle Scholar
  23. Marshall CC, Churchill EF and Trevor J (2000) Two-way pagers: our experience with dedicated mobile text chat communication. FXPAL internal report, FXPAL-TR-00–012Google Scholar
  24. Marvin C (1988) When old technologies were new: thinking about communications in the late nineteenth century. Oxford: Oxford University Press.Google Scholar
  25. Massey D (1992) Politics and space/time. New Left Review, 196, pp. 65–84.Google Scholar
  26. Millar C, Hunt M, Heath J, Macfadden M, Wakeford N and Haggett C (2000) Accessing local authority services using the internet-on-TV: results from a field trial in Suffolk and London. Final Report to European Union GALA project Google Scholar
  27. Nelson L, Bly S and Sokoler T (2001) Quiet Calls: Talking Silently on Mobile Phones, Proceedings of the CHI 2001 Conference on Human Factors in Computing Systems, Seattle, WA: ACM Press, 2001.Google Scholar
  28. Norman D (1988) The psychology of everyday things. London: HarperCollins.Google Scholar
  29. Palen L (1999) Social, individual and technological issues for groupware calendar systems. In Proceedings of CHI 99 conference on Human Factors in Computing Systems, 1999, pp. 17–24Google Scholar
  30. Palen L, Salzman M and Youngs E (2000) Going wireless: behaviour and practice of new mobile phone users. In Proceedings of ACM Conference on Computer Supported Cooperative Work, CSCW 2000, pp. 201–210.Google Scholar
  31. Silverstone R and Hirsh E (1992) Consuming technologies: media and information in domestic spaces. London: Routledge.CrossRefGoogle Scholar
  32. Simonsen J and Kensing F (1997) Using ethnography in contextual design. Communications of the ACM, 40 (7), pp. 82–88.CrossRefGoogle Scholar
  33. Sivulka, J (1998) Soap, sex and cigarettes. A cultural history of American advertising. Belmont, CA: Wadsworth PublishingGoogle Scholar
  34. Suchman L (1987) Plans and situated actions. Cambridge University PressGoogle Scholar
  35. Suchman L, Blomberg J, Orr J and Trigg R (1999) Reconstructing technologies as social practice. In P Lyman and N Wakeford (eds). Analyzing Virtual Societies: New Directions in Methodology. American Behavioural Scientist, 43 (3) November/December 1999, pp. 392–408Google Scholar
  36. Wakeford NS (1999) Gender and the landscapes of computing at an internet café. In M Crang, P Crang and J Dey (eds.). Virtual geographies: bodies, spaces, relations, pp. 178–201. London: Routledge.Google Scholar

Copyright information

© Springer-Verlag London 2002

Authors and Affiliations

  • Elizabeth F. Churchill
    • 1
  • Nina Wakeford
    • 2
  1. 1.FX Palo Alto Laboratory IncUSA
  2. 2.Department of SociologyUniversity of SurreyEngland

Personalised recommendations