Evaluation of the Impact and Adoption of E-government Services in the Balkans

  • Ourania I. MarkakiEmail author
  • Dimitris E. CharilasEmail author
  • Dimitrios AskounisEmail author
Part of the Integrated Series in Information Systems book series (ISIS, volume 25)


Governments around the world are embracing the digital revolution to enhance services for their citizens. However, the development of quality e-services and delivery systems that are efficient and effective is only one aspect of e-government.


Fuzzy Number Public Administration Linguistic Term Triangular Fuzzy Number Actual Utilization 
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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.National Technical University of AthensAthensGreece

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