A Virtual Human Dialogue Model for Non-Team Interaction

  • David Traum
  • William Swartout
  • Jonathan Gratch
  • Stacy Marsella
Part of the Text, Speech and Language Technology book series (TLTB, volume 39)

Abstract

We describe the dialogue model for the virtual humans developed at the Institute for Creative Technologies at the University of Southern California. The dialogue model contains a rich set of information state and dialogue moves to allow a wide range of behaviour in multimodal, multiparty interaction. We extend this model to enable non-team negotiation, using ideas from social science literature on negotiation and implemented strategies and dialogue moves for this area. We present a virtual human doctor who uses this model to engage in multimodal negotiation dialogue with people from other organisations. The doctor is part of the SASO-ST system, used for training for non-team interactions.

Keywords

Dialogue negotiation virtual humans embodied conversational agents 

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Copyright information

© Springer Science + Business Media B.V. 2008

Authors and Affiliations

  • David Traum
    • 1
  • William Swartout
    • 1
  • Jonathan Gratch
    • 1
  • Stacy Marsella
    • 1
  1. 1.University of Southern CaliforniaMarina del ReyUSA

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