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KNOWLEDGE MANAGEMENT IN NON-GOVERNMENTAL ORGANISATIONS

A Partnership for the Future
  • José Braga de Vasconcelos
  • Paulo Castro Seixas
  • Paulo Gens Lemos
  • Chris Kimble
Conference paper

Abstract

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non- Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs working in Humanitarian Aid and Social Development increasingly need systems to manage the creation, accessing and deployment information: within the NGOs themselves, between different NGOs that work together and, ultimately, between NGOs and Society as a whole. Put simply, NGOs are organizations that need an effective KM solution to tackle the problems that arise from both their local-global nature and from the difficulties of effective communication between and within NGOs and Civil Society. To address these problems, the underlying objectives, entities, activities, workflow and processes of the NGO will be considered from a KM framework. This paper presents the needs of a responsible, cooperative and participative NGO from a KM perspective, in order to promote the growth of Communities of Practice in local as well as in global network.

Keywords

Civil Society Knowledge Management Database Server Knowledge Management System Business Model Innovation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer 2007

Authors and Affiliations

  • José Braga de Vasconcelos
    • 1
  • Paulo Castro Seixas
    • 1
  • Paulo Gens Lemos
    • 1
  • Chris Kimble
    • 2
  1. 1.University Fernando PessoaPortoPortugal
  2. 2.Department of Computer ScienceUniversity of YorkYorkUK

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