Specific organisational learning

  • Brian Toft
  • Simon Reynolds

Abstract

This chapter, as with Chapter 6, draws heavily on the responses from those interviewed for the research programme underlying this book. While the previous chapter looked at general factors affecting organisational learning, this chapter discusses seven concepts of more specific application. These concepts, derived from analysis of the research data, appear under the following headings: conditions for disaster; information and disasters; safety by regulation; personnel; organisational economics; organisational responses to public inquiry recommendations and lessons learned about fires. These specific concepts are factors which can affect the degree to which the potential for active learning is realised. The chapter begins with brief definitions of each of the seven concepts. It then proposes a diagrammatic systems model that highlights one way in which the concepts can affect an organisation’s potential for active learning, and thus the amount of active foresight generated. It then discusses each concept in more depth.

Keywords

Public Inquiry Organisational Learning Senior Manager Organisational Response Organisational Economic 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Notes

  1. 14.
    Scanlon, J.T. (1989) Toxic chemicals and emergency management: The evacuation of Mississauga, Ontario, Canada, in Rosenthal, U., Charles, M.T. and Hart. P.T. Coping with crisis: The management of disasters, riots and terrorism, Charles Thomas, Springfield, Illinois.Google Scholar
  2. 15.
  3. 16.
    Kletz, T. (1980) Organisations have no memory, Loss Prevention Technical Manuel, Vol.13.Google Scholar
  4. 17.
  5. 18.
  6. 19.
    Kletz, T. (1993) Lessons from disaster: how organisations have no memory and accidents recur, I Chem E.Google Scholar
  7. 30.
    Benyon, H. (1973) Working for Ford, Allen Lane.Google Scholar
  8. 35.
    Beckingham, H. (1985) The safer hat for managers, Safety Management, May.Google Scholar

Copyright information

© Brian Toft and Simon Reynolds 2005

Authors and Affiliations

  • Brian Toft
    • 1
  • Simon Reynolds
  1. 1.Risk Consulting PracticeMarsh LtdUK

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