Expertise and Decision Support

pp 11-23

The Psychology of Experts An Alternative View

  • James ShanteauAffiliated withDepartment of Psychology, Kansas State University

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These quotes illustrate two facts: First, the topic of experts and expertise is of interest to many writers, both in literature and in science. Second, these writers disagree about the value of advice from experts. The goal of this paper is to explore the issue of expertise from a psychological perspective and to use that perspective to provide insights into the differing views of experts.