The Genos Emotional Intelligence Inventory: A Measure Designed Specifically for Workplace Applications

  • Benjamin R. Palmer
  • Con Stough
  • Richard Harmer
  • Gilles GignacEmail author
Part of the The Springer Series on Human Exceptionality book series (SSHE)

The Genos Emotional Intelligence Inventory or Genos EI, is a 70-item self- and multi-rater assessment. It was designed specifically for use in the workplace as a learning and development aid for human resource (HR) professionals and occupational psychologists involved in the identification, selection and development of employees. Genos EI does not measure emotional intelligence (EI) per-se’; rather, it measures how often people demonstrate 70 emotionally intelligent workplace behaviors that represent the effective demonstration of emotional intelligence in the workplace. Despite the popularity of EI as an employee selection and learning and development medium, few EI inventories have been designed specifically for use in the workplace. Indeed this approach to the assessment of EI is somewhat different from the approaches provided by leading authors in the area.


Emotional Intelligence Transformational Leadership Five Factor Model Emotional Knowledge Human Resource Professional 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Avolio, B. J., Bass, B. M., & Jung, D. I. (1995). MLQ multifactor leadership questionnaire: Technical report. Palo Alto, CA: Mind Garden.Google Scholar
  2. Bar-On, R. (1997). Emotional Quotient Inventory: Technical manual. Toronto: Multi-Health Systems.Google Scholar
  3. Campbell, D. T., & Fiske D. W. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56, 81–105.PubMedCrossRefGoogle Scholar
  4. Costa, P. T., Jr., & McCrae, R. R. (1992). Normal personality assessment in clinical practice: The NEO personality inventory. Psychological Assessment, 4, 5–13.CrossRefGoogle Scholar
  5. Cronbach, L. J. (1960). Essentials of psychological testing. New York: Harper & Brothers.Google Scholar
  6. Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417–440.CrossRefGoogle Scholar
  7. Gignac, G. E. (2005). Determining the dimensionality of a self-report emotional intelligence inventory (SUEIT) and testing its unique factorial validity. Unpublished doctoral dissertation, Swinburne University of Technology, Melbourne.Google Scholar
  8. Gignac, G. E. (2006). Testing jingle-jangle fallacies in a crowded market of over-expansive constructs: The case of emotional intelligence. In C. Stough, D. Saklofske, & K. Hansen (Eds.), Research on emotional intelligence: International symposium 2005 (pp. 3–13). Melbourne: Tertiary Press.Google Scholar
  9. Gignac, G. E. (2008a). Genos emotional intelligence inventory technical manual. Sydney, NSW: Genos Press.Google Scholar
  10. Gignac, G. E. (2008b). Genos EI: Concise and short forms. Unpublished manuscript.Google Scholar
  11. Gignac, G. E., Jang, K. L., & Bates, T. C. (2007). Construct redundancy within the five-factor model as measured by the NEO PI-R: Implications for emotional intelligence and incremental coherence. Personality and Individual Differences, 43, 1051–1062.CrossRefGoogle Scholar
  12. Gignac, G. E., Jang, K. L., & Bates, T. C. (2009). Construct redundancy within the Five Factor Model as measured by the NEO PI-R: Implications for emotional intelligence and incremental coherence. Psychology Science Quarterly, 51, 76–86.Google Scholar
  13. Gignac, G. E. (submitted). Seven-factor model of emotional intelligence as measured by Genos EI: A confirmatory factor analytic investigation based on self- and rater-report data.Google Scholar
  14. Gignac, G. E., Palmer, B. R., Manocha, R., & Stough, C. (2005). An examination of the factor structure of the Schutte Self-Report Emotional Intelligence (SSREI) scale via confirmatory factor analysis. Personality and Individual Differences, 39, 1029–1042.CrossRefGoogle Scholar
  15. Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1–55.Google Scholar
  16. Mayer, J. D., Salovey, P., & Caruso D. R. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.), Handbook of intelligence. (pp. 396–420). New York: Cambridge.Google Scholar
  17. Palmer, B. R. (2003). An analysis of the relationship between various models and measures of emotional intelligence. Unpublished doctoral dissertation. Swinburne University of Technology: Melbourne.Google Scholar
  18. Palmer, B. R. (2007). Models and measures of emotional intelligence. Organisations and People, 14, 3–10.Google Scholar
  19. Palmer, B. R., Gignac, G. E., Ekermans, G., & Stough, C. (2008). A comprehensive framework for emotional intelligence. In R. Emmerling, M. K. Mandal, & V. K. Shanwal (Eds.), Emotional intelligence: Theoretical & cultural perspectives (pp. 17–38). New York: Nova Science Publishing.Google Scholar
  20. Palmer, B. R., & Jennings, S. (2007). Enhancing sales performance through emotional intelligence development. Organisations & People, 14, 55–61.Google Scholar
  21. Palmer, B. R., & Stough, S. (2001). Workplace SUIET: Swinburne University Emotional Intelligence Test – Interim technical manual. Melbourne: Organisational Psychology Research Unit, Swinburne University.Google Scholar
  22. Petrides, K. V., & Furnham, A. (2001). Trait emotional intelligence: Psychometric investigation with reference to established trait taxonomies. European Journal of Personality, 15, 425–448.CrossRefGoogle Scholar
  23. Pfeiffer, S. I. (2001). Emotional intelligence: Popular but elusive construct. Roeper Review, 23, 138–143.CrossRefGoogle Scholar
  24. Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85, 612–624.PubMedCrossRefGoogle Scholar
  25. Sala, F. (2002). Emotional Competence Inventory (ECI) technical manual. Downloaded from, Hay Group. McClelland Centre for Research and Innovation.
  26. Tatton, J. (2005). Emotional intelligence or emotional negligence? Develop Dimensions International: White paper.Google Scholar

Copyright information

© Springer Science+Business Media, LLC 2009

Authors and Affiliations

  • Benjamin R. Palmer
    • 2
  • Con Stough
    • 3
  • Richard Harmer
    • 4
  • Gilles Gignac
    • 1
    Email author
  1. 1.Director of Research & DevelopmentGenos Pty LtdMelbourneAustralia
  2. 2.Educational Testing ServicePrinceton
  3. 3.Brain Sciences InstituteSwinburne University of TechnologyPO Box 218 Hawthorn VictoriaAustralia 3122
  4. 4.Genos Pty LtdSwinburne University of TechnologyAustralia

Personalised recommendations