Quality Support for ICT in Schools
This chapter addresses issues related to the quality support needed for ICT to fulfil its potential in school programs. It begins with a discussion of ICT integration that serves as a foundation for the chapter-what are the goals for ICT use in schools, what hardware distribution best supports these goals, and what kinds of support are needed to make this all work on a school wide basis? Framed within theoretical perspectives of supporting teacher learning, the chapter explores issues pertaining to professional development, the role of school level coordinators, and how ICT leadership functions can be distributed among school personnel. The chapter concludes that high quality support requires robust access to technology and effective technical and pedagogical support. It further suggests that optimal support strategies should include a team approach that helps teachers identify promising practices while also providing for the essential conditions that support effective school-wide implementation.
KeywordsICT coordinator ICT integration professional development ICT support professional learning community
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