Free Usability Data

  • Randolph G. Bias
Chapter
Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT)

Abstract

Convergent software industry thrusts of user-centered design, cost justifying usability, and discount usability engineering drive usability engineers toward gathering the least expensive user data possible. What could be better than free data? This short paper encourages usability engineers to capture user data that already exist in their organizations, and points them to likely sources of these data.

Keywords

usability discount usability user data user-centered design 

References

  1. Mayhew, D. J., and Bias, R. G. (1994) Organizational inhibitors and facilitators. In Bias, R. G., and Mayhew, D. J. (Eds.), Cost justifying usability. Boston: Academic Press.Google Scholar
  2. Nielsen, J. (1993). Usability engineering. Boston: AP Professional.Google Scholar
  3. Norman, D. A. (1990). The design of everyday things New York: Doubleday Currency.MATHGoogle Scholar

Copyright information

© Springer Science+Business Media Dordrecht 1997

Authors and Affiliations

  • Randolph G. Bias
    • 1
  1. 1.BMC Software, Inc.AustinUSA

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